Massey Henry is pleased to once again support CWB Financial Group (CWB) (TSX: CWB) in the recruitment for a Chief Information Officer. CWB Financial Group is one of the largest Schedule I banks in Canada measured by market capitalization, and is the largest Canadian bank headquartered in Western Canada.

About CWB Financial Group

CWB Financial Group (TSX: CWB) (“CWB”) is the seventh largest Schedule I bank in Canada measured by market capitalization, and is the largest Canadian bank headquartered in Western Canada.

CWB is a diversified financial services organization that provides specialized service across Canada in business and personal banking, equipment financing, trust services, and wealth management. CWB is the relationship-focused boutique bank for business owners across Canada; recognizing that Canadian businesses need a certain kind of bank – one that’s quick to act, easy to trust, and filled with thoughtful people who understand their needs. Small and medium-sized businesses are the engine of Canada’s economy, and CWB strives to know their struggles and live their triumphs.

CWB is unwavering in its commitment to being the only bank in Canada with a strategic focus on meeting the unique needs of Canadian business owners and is driven to be a financial services partner that can anticipate client needs; one that is responsive and flexible in ways no other bank can match. Clients come to the organization expecting a bank and end up finding a partner obsessed with their success.


  • People First
  • Relationships Get Results
  • Embrace the New
  • The How Matters
  • Inclusion Has Power

Strategic Direction

  • Provide an unrivaled client experience tailored for business owners and their families.
  • Offer an engaging employee experience and culture for inclusive and performance-driven teams.
  • Deliver an efficient and resilient business that drives sustained growth of CWB’s profitability.

Strategic Priorities

With a proven business model, performance-driven teams, and client-focused culture, CWB’s strategic investments will accelerate the growth of full-service client relationships, position CWB as a destination for top talent, and meaningfully expand returns for its investors.

CWB’s investment priorities will enhance the company’s ability to achieve the following key objectives:

  • Continue to augment our digital and payments platform and cash management tools for clients.
  • Deliver elevated wealth management and personal banking for business owners and their families.
  • Streamline our operating model and processes for greater efficiency and faster turnaround for clients.
  • Expand our addressable market across Canada, including further market penetration in Ontario.
  • Continue to grow and diversify funding with low-coast branch-raised deposits.
  • Optimize capital allocation to deliver strong, sustainable risk-adjusted returns.

Build On Our Strengths

Personalized service, specialized industry expertise, customized solutions, faster response times.

Create Unique Value

We deliver boutique, full-service client experiences through a range of in-person and digital channels.

Culture at Canadian Western Bank Financial Group

People and Culture

CWB’s emphasis on its people is a core competitive strength, and the organization is committed to remain a career destination choice for top talent. CWB’s people-first culture was most recently recognized through its selection as one of the 50 Best Workplaces™ in Canada in 2023 by Great Place to Work Canada®; CWB was also recognized as one of the Best Workplaces™ for Mental Wellness in 2021. CWB was selected as one of the Best Workplaces™ with Most Trusted Executive Teams by Great Place to Work Canada® for their 2024 list and is a four-time recipient of Waterstone’s Canada’s Most Admired™ Corporate Cultures award.

An Inclusive Environment

CWB takes an inside-out approach to diversity and inclusion and is committed to being an equitable employer. The organization has an active ethics program, mandatory ‘Respect in the Workplace’ and unconscious bias programs, comprehensive policies related to employment equity, and an ongoing strategy to ensure inclusion and diversity thrives at CWB.

Some key highlights include:


  • Employee Represented Groups (ERGS) play a pivotal role in creating inclusion, learning opportunities, and employee-owned initiatives that positively impact engagement. ERGs provide CWB team members with a formal structure to support their unique needs related to personal and identifying characteristics, including visible and invisible identities or qualities. Today, 11 robust employee communities are operational at CWB, with one in three employees being a member of one or more ERGs.

To learn more, we encourage candidates to read CWB’s annual Employment Equity Report, which provides further insight regarding the organization’s equity, diversity and inclusion programs and practices.

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