Active listening, empathetic understanding, and clear communication are key in conflict resolution. Non-verbal awareness, assertiveness, and negotiation aid in finding fair solutions. Problem-solving, patience, cultural sensitivity, and constructive feedback are also crucial for effective conflict resolution in a diverse workplace.
What Communication Skills Are Essential for Conflict Resolution Among Managers?
Active listening, empathetic understanding, and clear communication are key in conflict resolution. Non-verbal awareness, assertiveness, and negotiation aid in finding fair solutions. Problem-solving, patience, cultural sensitivity, and constructive feedback are also crucial for effective conflict resolution in a diverse workplace.
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