pspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0pxAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. /span/span/pp /pp /pp /pp /ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptGlobal Managed Service – Identity and access Management – Staff/span/strong/pp /ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptThe Okta Operations Staff is responsible for the management and operational integrity of the Okta Identity and Access Management (IAM) platform within the organization. This role involves ensuring the secure and efficient operation of Okta services, including user lifecycle management, application integration, access policies, and multi-factor authentication. The analyst will work closely with IT, security, and business teams to support and enhance the identity management infrastructure/span/pp /ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptKey Requirements / Responsibilities:/span/strong/pullispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProvide L2 support for Okta-related issues, including troubleshooting user access problems, application integration issues, and system outages./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAssist with the management of user identities and organization groups within the Okta platform, ensuring accurate and timely provisioning and deprovisioning of access rights./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptParticipate in the integration of new applications into the Okta environment, working closely with application owners and IT teams to ensure seamless Single Sign-On (SSO) functionality./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMonitor Okta system performance and logs to proactively identify and address potential issues before they impact users./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptContribute to the development and maintenance of Okta policy documentation, user guides, and training materials to support end-users and promote best practices./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEngage in regular security reviews and audits of Okta configurations to ensure alignment with industry standards and compliance requirements./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSupport the implementation of Multi-Factor Authentication (MFA) policies across the organization to enhance security posture./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCollaborate with IT and security teams to refine and enforce access control policies, ensuring the principle of least privilege is maintained./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAssist in the resolution of tickets and service requests related to Okta, prioritizing based on impact and urgency./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptKeep abreast of new Okta features and updates, participating in relevant training and knowledge-sharing sessions to maintain expertise in the platform./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProvide feedback and suggestions to improve the efficiency and effectiveness of the Okta service, including automation opportunities./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork with Okta support and third-party vendors as needed to resolve complex issues and maintain system stability./span/li/ulp /ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPreferred Skills:/span/strong/pullispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBasic understanding of identity and access management concepts and Microsoft Entra services./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong desire to learn and develop skills in IAM operations and cloud security./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptGood problem-solving abilities and attention to detail./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEffective communication skills and the ability to work collaboratively within a team environment/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExtensive experience in IAM operations, with a strong focus on Microsoft Entra and related Microsoft identity solutions./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptKnowledge of federation protocols – SAML, OAuth amp; OpenID/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptUnderstanding of IAM concepts, cloud security, and operational best practices./span/li/ulp /ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEducation:/span/strong/ppspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field./span/pp /ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork Requirements:/span/strong/pullispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWillingness to travel as required/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWillingness to be on call support engineer and work occasional overtime as required/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWillingness to work in shifts as required/span/li/ulp /ppspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0pxbEY | Building a better working world /b/span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.  /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan style=font-size:11.0px brWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.  /span/span/p

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