UX eCommerce Content Architect

Your mission

• Creating a Best-in-Class site experience - You'll drive the holistic product structured content strategy across all our global eCommerce stores, using customer insights to tell a cohesive story and create a seamless customer experience.
• Becoming an invaluable strategic partner to internal stakeholders - You'll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site's strategic direction and execution.
• Operating with excellence - You’ll scale best-in-class efficient content workflows, data tagging and automation processes, controlled vocabularies, and taxonomy category structures, embedding operational excellence into everything you do and developing associates on the team to increase capabilities and enhance skills, knowledge, and performance.

Day to day Role

• Partner closely with UX design, content management, and data workflow teams to build and deliver a dynamic scalable Content Roadmap
• Perform content inventories to diagnose issues with existing website content & hierarchies and then work with multiple stakeholders to deliver improved solutions and methodologies.
• Define improved content structures & taxonomies (information architecture in the form of site maps, taxonomies, metadata schema, content models, content relationship diagrams, etc.) to improve our onsite storytelling and drive value to our customers.
• Understand, recommend, and improve company assets, content systems, hierarchies, taxonomies with stakeholders across the company and solution the best past forward to support the organisations goals.
• Collaborate, explore with UX design teams the best way to test, validate and learn from improvements made.
• Document, develop, and maintain all Digital Design content requirements, architectures, and deliverables for reference and instruction.