Applies expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies. Manages activities of non-exempt/exempt individual contributors (typically Expert/Master) and/or MG1s. Has accountability for a large multi-department area(s) or location(s) with significant impact on business unit results and organizational strategy. Acts as a key advisor to senior management on the development of overall policies and long-term goals of the organization. Plans, manages and monitors high-end operational/tactical activities of Staff. Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both. Recruits and supports development of direct staff members. Position typically reports to Director or above.

Additional Guidance/Criteria:

  • Directs and controls activities within a sub-region or Region.
  • Typically manages 10 or more direct reports. Span of Control guidelines may differ from these numbers.

Responsibilities:

  • Managing the Business
    • Directs overall Presales operations in assigned area of responsibilities.
    • Resource management & Intra- Region support - Translates business goals into actionable presales utilization plans that reflect the requirements and opportunities within area of control.
    • Proactively addresses regional presales coverage gaps and leverages presales technical expertise where warranted to win opportunities for HP.
    • Partnering with Sales & acct. planning - actively engages in driving sales strategy; collaborates within HP and with the field to prioritize, facilitate and direct the use of resources; proactively assesses sales pipelines in area of control to ensure appropriate and timely utilization of presales support.
    • Collaborates effectively across organizational boundaries to ensure a positive "voice-from-the- field" presence in business decision making and product design.
  • Business acumen
    • Continuously monitors, troubleshoots, and improves area-of-control operations to ensure alignment with HP's business direction, the quality of business practices, optimum organizational performance and a highly motivated presales force.
    • Exhibits authoritative business, financial and legal acumen to develop meaningful business recommendations. Understands what it takes to manage a business and uses these insights to gain better understanding of a client's/customer's needs and to position the value of HP's offers.
  • Leading & Managing Presales People
    • Coaching - Assesses and manages employee performance to ensure individual and group excellence; counsels and supports individuals through selling challenges; manages performance and results of high and low performers.
    • Leadership - Applies understanding of team dynamics to work effectively in teams, achieve goals and successfully plan & execute activities; Effectively facilitates remote team collaboration; develops methods for supporting innovation and change across the organization.
    • People development - Nurtures and advances the talent required to maintain HP sales force excellence within area of control; anticipates new skill requirements from changing industry or market indicators; sponsors and directs skill building activities to increase the productivity and accomplishments of the presales force; ensures strong technical acumen across the group needed to support sales.
  • Selling as a Presales Manager
    • Focus on strategic direction - articulates HP's technology vision and direction directly to customers in support of key account sales or complex deals.
    • Consultative selling - strategizes with and coaches their team on how to apply consultative-selling techniques to advance opportunities that result in ongoing profitable revenue growth for HP; Compellingly positions HP as the vendor of choice for strategic partnering for enterprise-wide IT solutions; Identifies the measurable value or impact of HP offerings and clarifies for customers the key differentiators that distinguish HP's solutions from those offered by its competitors.
    • Financial selling - employs a financial selling approach to meet customer needs; works with team to build business cases that link proposals to customer's goals, strategies and relevant business metrics, and that demonstrate industry and competitive proficiency; Develops an accurate business need profile and demonstrates an understanding of related issues.

Education and Experience Required:

  • University or Bachelor's degree; advanced or Master's degree preferred.
  • Typically 10-12+ years experience in sales.
  • Directly related management experience and work results including success in managing the achievement of progressively higher quota or other sales related goals.
  • Demonstrated results in managing resources to support complex, strategic sales and/or business objectives.

Knowledge and Skills: 
In addition to core technical skills:

  • Business Management
    • Strategic Planning/ Execution.
    • Forecast/Budget Control.
    • Operations Building/ Improvement.
    • Resource Brokering/ Allocation.
    • Management of complex processes.
  • Business Development
    • Strategic Account Support.
    • Negotiation skills within HP and with C-level clients.
  • Consultative Selling
    • Presentation and communication skills.
    • Ability to develop strong executive level relationships.
    • Consultative, solution selling and business development skills.
    • Business case development skills.
  • Workforce Planning & Development
    • Workforce Planning.
    • Career Planning & Development.
  • Workforce Management
    • Coaching & Supervision; timely management of low performers.
    • Skill Development/ Enhancement.
    • Performance Management.
  • Change Management
    • Develops methods for supporting innovation and change across the organization.
Technical Skills
Is a Remote Job?
Hybrid (Remote with required office time)
Employment Type
Full time

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