• Gather and analyse metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Fixing support escalation issues
  • Partner with development teams to improve services through rigorous testing and release procedures
  • Participate in system design consulting, platform management, and capacity planning
  • Create sustainable systems and services through automation and uplifts
  • Building software to help operations and support teams
  • Balance feature development speed and reliability with well-defined service level objectives
  • Documenting “tribal” knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it
  • Conducting post-incident review

Multiple headcounts open in Hyderabad and Bangalore locations for varying levels of seniority