Session: What Happens After Lockdown? Preparing For a Hybrid Working Model Post Covid-19
Covid-19 accelerated tenfold the Bank of England’s adoption of collaboration technologies, remote working practices and our focus on virtual team productivity. In the space of a few weeks, we transformed our ways of working and strengthened our technology to enable our workforce (5,500+ strong) to effectively operate even our most mission critical systems from home. As for so many organisations, this change has had a profound impact on the way the Bank interacts and collaborates today. In this session we will explore the key elements that made this a successful transition, and discuss the longer term implications for us as an institution, placing our people’s needs at the centre of a digital evolution.
- Explore the main challenges for organisations in fully embracing a remote working culture; and how to tackle them
- Understand the benefits of hybrid working models and how to strike the right balance of in-person and digital collaboration
- Making the change stick: how to plan the next stage of digital transformation with your people at the centre.
Eugenia Planas is the Head of Digital Services for the Bank of England, responsible for all end user technology, front line functions and day-to-day operation of its datacentres. For the 650 colleagues working in Technology Directorate Eugenia acts as a sponsor and advocate for gender diversity, and is also at the forefront of the Bank’s efforts to embrace flexible working and supporting technologies. Her previous roles at the Bank of England included leading end user computing and service management for the Prudential Regulation Authority. Prior to joining the organisation Eugenia had extensive service management experience through roles in outsourcing companies such as Capgemini and Computacenter. She worked with customers in the Financial Services area, Public Sector and Advisory, focusing on strategic alignment of account services against contractual commitments.