Session: Making Difficult Conversations, Safe Conversations: When Dialogue Trumps Technology
In every workplace, you will face challenges. Whether dealing with problems to solve or challenging interactions and behaviors, it’s the way you respond in these situations that will increase or decrease your success. While technical skills are highly valued and land people jobs, they are not enough. Solving problems requires making it safe to dialogue at times when opinions differ, when breakdowns occur, and when conflicting views put relationships at risk.
When people learn to engage in Safe Conversations – transformative dialogue that uncovers hidden workplace issues, they make it safe to talk about problems and to get to the root of issues so solutions can be created.
Learn to implement a communication framework for effectively addressing challenging team dynamics, mismanaged expectations, cultural insensitivity, or any type of good old-fashioned bad behavior.
Foster greater inclusion, innovation, and collaboration within your team and throughout your organization by transforming difficult conversations into safe conversations.
- Effectively talk, listen, and collaborate in situations where opinions differ
- Become equipped to step up and address sensitive issues
- Build more productive working relationships
- Increase employee performance and team productivity
- Create safety while decreasing workplace tension
Lorie Reichel-Howe is founder and senior trainer at Conversations in the Workplace. She equips managers, teams, and business professionals to have “Safe Conversations” – transformative dialogue that uncovers hidden workplace issues. Whether addressing challenging team dynamics, mismanaged expectations, cultural insensitivity, or good old-fashioned bad behavior, “Safe Conversations” foster greater innovation, inclusion, and collaboration within organizations.
With over 20 years of experience in communications and relationship management, training and development, Lorie is passionate about supporting organizations in creating a culture where people love where they work and love the people they work with.
Lorie is a professional mediator and leadership communication coach. She has supported organizations such as Pinterest, SHRM, PIHRA, HR.com, Women in Technology International, Los Angeles Women’s Leadership Conference, Girl Scouts of Greater Los Angeles, Santa Clara Superior Court, San Jose State University, Santa Clara County Office of Education and many more.
Learn more about Lorie’s impact at www.ConversationsInTheWorkplace.com