Encourage Active Listening and Empathy

Teaching team members to actively listen and put themselves in others’ shoes promotes deeper understanding. Empathy reduces knee-jerk reactions to perceived slights and helps identify underlying concerns, thereby avoiding unnecessary conflicts.

Teaching team members to actively listen and put themselves in others’ shoes promotes deeper understanding. Empathy reduces knee-jerk reactions to perceived slights and helps identify underlying concerns, thereby avoiding unnecessary conflicts.

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Conflict Resolution in Cross-Functional Teams

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