Systems Administration - Mainframe Storage

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As Mainframe Storage Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, Kyndryl provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.

Responsibilities

• Adopt the given technology to meet the drift of customer and business requirements
• Storage box data migration (DASD to DASD and Tape to tape) and Storage replication
• Analyze and research options for collaborates with exiting external systems
• Root Cause Analysis preparation and meeting Service level agreement for submission
• Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required
• Initialize / add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets
• Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM/HSM CDS & Catalog file)
• Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS
• Problem determination and resolution within expected time frame
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
• Lead daily Operations meetings provided there are no P1 incidents running
• Aid with identifying problem management trends

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Microsoft Windows Server 2016/2019 implementation and management
• VMware ESX experience
• Public/private cloud management. Especially migration from onprem to cloud solution

Preferred Technical and Professional Experience

• Automation experience, especially IaaS (infrastructure as a code)
• Vulnerability management
• Microsoft Active Directory and federation services

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contacts Kyndryl email address.