Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

- Responsible for Installation, Maintenance and upgrades for z/OS and ISV products.
- Responsible for Problem determination and remediation. Work closely with customer, vendor and internal teams to remediate problems. 
- Adopt the given technology to meet the drift of customer and business requirements
- Act as support and domain expert for z/OS operating system and system components; provide direct technical support as needed in the planning,   coordination, installation, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software
- Primary support for assigned ISV products along with diagnose z/OS platform system and product issues and follow up with root cause analysis
- Analyze performance issues while providing technical consultation and inquiries from the other IT technical teams
- Support for new product installation and evaluation as needed
- Act as the technical lead on internal team projects or participate on project teams that impact the z/OS platform
- Participate in Disaster Recovery planning and tests as scheduled
- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems
- Lead daily Operations meetings provided there are no P1 incidents running
- Aid with identifying problem management trends
- Well versed in OS components, Networking, Storgae and modernization software such as z/OSMF, zowe etc
- zeal to learn and practice new tools, products or technology areas.
- Hands on expertise/Knowledge in z/OS, SMP/E, SMF, RMF, GRS, JCL, WLM, RACF, VTAM, TCPIP, USS/OMVS etc


Who You Are

Apply Knowledge of ISV Failover/Redundancy;

Apply Knowledge for z/OS Connect (Mobile Connectivity);

Apply IBM Delivery Processes/Disciplines & Tools;

Apply Knowledge of ISV Configuration-Performance;

Apply Knowledge of Deployment-ISV;

Apply Knowledge of ISV Products;

Apply Knowledge of ISV Systems;

Apply Knowledge of Incident Management;

Apply Knowledge of JES2;

Apply Knowledge of JES3;

Apply Knowledge of z/OS;

Apply Knowledge of z/OS Allocation;

Apply Knowledge of z/OS GRS;

Apply Knowledge of z/OS Health Checker;

Apply Knowledge of z/OS I/O Subsystem;

Apply Knowledge of z/OS Logger;

Apply Knowledge of z/OS Management Facility;

Apply Knowledge of z/OS Utilities


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Is a Remote Job?
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Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

We design, build, manage and modernize the mission-critical...

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