Technical Account Manager - Alternative Investments, Hong Kong

Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock – from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes.

 

Our Team:

The Alternative Investment Funds team supports Bloomberg’s suite of private markets data from fund launch to liquidation, seed round to IPO and all the data in between. Whether a fund investor, manager or advisor, our team has the data, solutions and industry network to help clients take their fund and company analysis to the next level.

 

What’s the role:

Our team is a group of Technical Account Managers who play a vital role in delivering exceptional service and technical support to our new and existing content partners and customers. Our account managers work proactively with our partners to ensure Bloomberg is the platform of choice for the dissemination of their content.

 

We’ll trust you to:

• Provide outstanding support to our content partners so that they trust us with their valuable content
• Establish, maintain and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets
• Prioritize and manage projects with multiple partners to improve efficiency and return on investment
• Work closely with a team of account managers, technical specialists and product managers to better understand our clients’ data needs and key market trends and develop your account strategy
• Proactively manage campaigns to stay engaged with content partners and maintain the quality and reliability of contributed content
• Support colleagues with campaigns to ensure a high standard is reached across the team
• Become a true domain expert in Alternative Investments by using business intelligence to help spot trends, identify gaps and areas for data acquisition and data content improvements

 

You’ll need to have:


• A bachelor's degree or higher in relevant data technology or financial field, or equivalent professional work experience
• Minimum of 2 years + experience working the financial industry or working directly with clients*
• Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously
• Understanding of capital markets and the investment lifecycle for private assets.
• Good interpersonal skills and a desire to work directly with customers
• Excellent written and verbal communication skills

 

We’d love to see:


• Certification such as a CFA charter holder or CAIA[1] [2]
• Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements
• Knowledge in information technology and statistical analysis or computer programming for example Excel, SQL, and/or Python
• Proficiency in Mandarin 

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

 

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

 

Learn more about our office and benefits:

Hong Kong | www.bloomberg.com/hongkong

 

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. 

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.