Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have!

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.


Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Roles & Responsibilities

  • Install, configure, and upgrade middleware software including WebSphere, WebLogic, Middleware, IIS, Tomcat, and Apache.

  • Manage and administer middleware environments, including deployment, configuration, monitoring, and troubleshooting.

  • Implement and maintain security policies, access controls, and compliance standards for middleware platforms.

  • Monitor system performance, capacity, and availability, and implement proactive measures to optimize performance and ensure scalability.

  • Collaborate with development teams to support application deployments, troubleshoot issues, and optimize performance.

  • Implement automation and scripting solutions to streamline middleware administration tasks and improve operational efficiency.

  • Provide technical guidance and support to junior administrators and cross-functional teams.

  • Stay updated on emerging trends and technologies in middleware and cloud computing to drive continuous improvement and innovation.

Required Technical and Professional Expertise

  • Bachelor's Degree

  • Experience for about 12+ years as a Middleware Administrator or similar role, with expertise in one or more managing middleware platforms such as WebSphere, WebLogic, Middleware, IIS, Tomcat, and Apache.

  • Strong understanding of middleware architecture, deployment patterns, and best practices.

  • Hands-on experience with installation, configuration, and administration of middleware software in a different environments.

  • Proficiency in scripting languages (e.g., Bash, PowerShell, Python) for automation and orchestration tasks.

  • Excellent troubleshooting skills with the ability to diagnose and resolve complex issues in middleware environments.

  • Strong communication skills and the ability to collaborate effectively with cross-functional teams and stakeholders.

Preferred Technical and Professional Experience

  • Middleware Platforms: Proficiency in managing a variety of middleware platforms, including but not limited to IBM WebSphere Application Server,Oracle WebLogic Server,Apache Tomcat,Microsoft Internet Information Services (IIS) and Azure Middleware Services (e.g., Azure Service Bus, Azure API Management)

  • Familiarity with various operating systems like Linux ,Windows Server and Unix (e.g., IBM AIX, Solaris)

  • Understanding of networking concepts and protocols (e.g., TCP/IP, DNS, HTTP/HTTPS) to configure network settings, troubleshoot connectivity issues, and optimize middleware communication.

  • Proficiency in scripting languages such as Bash, PowerShell, or Python to automate routine tasks, configure deployments, and streamline middleware administration processes.

  • Knowledge of security principles, standards, and best practices related to middleware environments, including authentication and authorization mechanisms SSL/TLS encryption and Security compliance requirements (e.g., PCI DSS, HIPAA)

  • Experience with cloud platforms such as Azure and knowledge of Azure Middleware services is a plus.

  • Experience with monitoring tools and performance tuning techniques to monitor system health, analyze performance metrics, identify bottlenecks, and optimize middleware performance.

  • Understanding of backup and recovery strategies for middleware environments, including regular backups of configuration data, application artifacts, and system files to ensure data integrity and disaster recovery readiness.


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

We design, build, manage and modernize the mission-critical...

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