Program Manager

Job Summary

The CFO Organization Project Management Office (CFO Org PMO) is responsible for providing the project leadership, strategic consulting, and process predictability required to obtain the maximum business value from NetApp’s portfolio of Finance, Security, and IT projects and programs. We manage the planning and execution of NetApp’s highest priority programs and projects, organize and curate the master portfolio of work, and cultivate a high-performing culture through building trust and ownership.

A fresh perspective and a willingness to dig into problem areas is both encouraged and expected. The CFO Org PMO organization is staffed with individuals with a huge array of leadership experience both inside and outside of the technology sector, all of which are glued together by a shared desire to take part in solving difficult problems.

As a NetApp Project Manager you are part of a team of professionals who plan, perform and implement projects, programs and process improvement initiatives within the Information Technology space. As a subject matter expert, you will utilize your strong project and program management experience to positively contribute to the department’s goals and vision. Strong communication skills, along with strong command over business processes are key to success in this role. 

Responsibilities & Job Requirements

Responsibilities:
•    Lead projects related to Finance, Security, and IT Business systems and processes
•    Plan, perform and implement process improvement initiatives
•    Organize, lead and facilitate cross-functional project teams
•    Determine project cost, resource requirement, and project timing based on scope and complexity of the project
•    Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities
•    Collect data to identify root cause of problems
•    Measure performance against process requirements
•    Align improvement to performance shortfalls
•    Deliver presentations and training courses including measurement, analysis, improvement and control 
•    Survey and analyze best practices for techniques and processes 
•    Develop and create corporate communications plans to affected stakeholders 
•    Perform cost and benefit analyses 
•    Provide mentorship, training, and support for junior Project/Program Managers

Job Requirements:
•    Extensive knowledge of project management best practices
•    Experience managing infrastructure and software upgrades
•    Experience managing the update of complex integrations to other applications
•    Experience managing projects/programs with significant organizational change management component
•    Strong communication skills and a willingness to speak up
•    The ability to manage dotted line, cross-functional teams
•    The ability to work with limited oversight/control and the courage to make recommendations based on available evidence, understanding of the NetApp environment, and their own experience
•    Ability to work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria
•    Experience working with complex tools and processes
•    Ability to work successfully with staff and managers within and outside of PMO functions 
•    Strong analytical skills and ability to work both independently and on cross functional teams. 
•    Ability to build strong working relationships across all levels of the organization, including remote areas 
•    Ability to function well in a fast-paced, dynamic environment with competing priorities 
•    Strong computer skills including Microsoft Word, Excel, PowerPoint
•    Creative approach to problem solving
•    Preferred experience in delivering projects using Agile/Scrum methodologies

Desired Experience & Education

•    The tasks for which this individual will be responsible are often unstructured, have wide implications, and could have multiple outcomes
•    This individual will apply broad expertise or unique technical/industry knowledge in solving problems that are unique and extremely complex given time, budget, and resource constraints
•    Demonstrate leadership and vision in determining and driving strategy decisions
•    This individual must work effectively with Staff to Vice President level employees within the function, across functions and with external parties
•    Limited supervision is provided, as this individual can operate, drive results, and set priorities independently
•    The ideal candidate will be a proactive contributor
•    To be successful, this individual must demonstrate favorable results through leadership and influencing multiple individuals and groups
•    Often acts as mentor or facilitator
•    Bachelor’s degree or Master’s degree in business or related field is preferred