Thriving Through Transitions: Leading with Flow in Uncertain Times by Amy Au

Amy Au
Founder & Executive Coach

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From Uncertainty to Opportunity: Leading with Flow in a Changing Tech World

In today's fast-evolving tech landscape, many professionals face the daunting challenge of navigating uncertainty in their careers. This article, inspired by the journey of an executive coach with over twenty years of experience in the tech sector, outlines key strategies to transform uncertainty into opportunity for leaders, especially women in STEM fields.

Embracing Change: From IT to Executive Coaching

Before embarking on her entrepreneurship journey, our speaker spent two decades in IT leadership at a global Fortune 500 company. Surprisingly, she shifted to a completely different industry, driven by a mission to empower women leaders in STEM. Her experience culminated in becoming an international best-selling author, which provided her with a platform to share her leadership insights and inspire others.

The Session Overview: Leading Through Change

The session focused on the theme of transitioning from uncertainty to opportunity in a rapidly changing tech world. Here, we will explore three key strategies that can guide professionals through this process:

  1. Your Human Value Differentiates Your Leadership Edge
  2. Courage Creates Momentum
  3. Disruptions Are Creativity Catalysts

1. Your Human Value Differentiates Your Leadership Edge

In a world where technology is advancing at lightning speed, your human values and emotional intelligence are what make you irreplaceable. Reflect on the following:

  • How do you feel about current disruptions?
  • What core values guide your leadership style?
  • How can you support your team in navigating these changes?

By anchoring your leadership in empathy and self-awareness, you can create a supportive environment that empowers your team during uncertain times.

2. Courage Creates Momentum

Progress often stems from taking brave steps, even in the face of uncertainty. Remember:

  • You don’t need to feel 100% ready; just begin.
  • Focus on making progress rather than pursuing perfection.
  • Bring your team along on the journey of learning and development.

Consider how one courageous decision, like learning new AI tools or applying for a new role, can rejuvenate your confidence and lead to new opportunities.

3. Disruptions Are Creativity Catalysts

Instead of viewing disruptions as setbacks, embrace them as opportunities for innovation and personal growth. Reflect on the following:

  • What new possibilities are emerging for you?
  • How can these changes align with your values and aspirations?

By fostering a creative mindset, you will not only develop innovative solutions but also inspire your team to think outside the box.

Leading with Flow

As you implement these strategies, aim to lead with flow. This state of being fully immersed and engaged in your work is essential for achieving high performance and fulfillment. When you and your team lead with flow, you foster an environment where everyone feels empowered, engaged, and inspired to adapt to changes.

Conclusion: Transforming Uncertainty into Opportunity

In conclusion, the journey from uncertainty to opportunity lies in recognizing the value of human connection, demonstrating courage in the face of fear, and viewing disruptions as gateways to creativity. Remember, every leader has the potential to navigate change successfully by aligning their actions with their core values:

  • Anchor on your emotional intelligence.
  • Choose progress over perfection.
  • Innovate from within and help your team do the same.

As you reflect on these strategies, ask yourself: “How will I choose to lead through this changing tech world?” Share your thoughts with others to inspire and create a community of support.

Join us in embracing the future with confidence and courage!


Video Transcription

Thank you for the the great introduction.And, so very quickly that prior to my, starting my entrepreneurship journey, I was in the tech sector for over twenty years with a global Fortune 500 company that I never thought about switching over to a very different industry or a very different career. But now as an executive coach, my mission is to empower women in STEM leaders, professionals to uncover their unique values, amplify their voices, advance their careers, and create more positive impact while being fulfilled in life. So as Anna has mentioned that last December, I had a chance to share my journey and my leadership journey story and became the international best selling author. That book really opened my doors out to have myself out there to share my story that I never felt that anybody would even wanted to listen. But that was one step that I took that I never thought about it, but I didn't. So I live in the Greater Toronto Area in Ontario, Canada.

How about you? Type in the chat and share where you are joining from today. I love to see you all from all different parts of the world that if you can type in on chat and share with me. Austin. Excellent. Thank you, Christina. And Toronto. Hi, Priya. Los Angeles. Montreal. Welcome. And UK. I love that. From different continents and France. Yay. More from Toronto as well and Spain and Switzerland. Welcome. It's a good afternoon, good morning to all of you. Yes. Wow. I'm amazed. It's reaching, like, truly global audience here. Thank you. Now today, the session is about from uncertainty to opportunity, leading the flow in a changing tech world. Let me get to know you a little bit more as well. If you're a people manager, type l on the chat. India and Portugal, Ukraine. I love that. Yes.

So if you're a people manager, type l, the letter l, so that I get to understand my audience a little. Excellent. Thank you, Amy. Great. Yes. I do see the people leaders here. And are you currently navigating career change, team restructuring, or shift in your role? Type one if your role has changed in the last six to twelve months. Type 2 in the chat if you have switched company in the last couple of years. Or type three in the chat if you're currently in a transition between jobs. Let's see. How many of you yes. A lot of ones. I can see that. Any twos or threes that you are switching company in the last couple of years? Yes. There are many of you as well. And three is currently in transition. Perfect. So you're in the right place. Alright. We are in a time of rapid evolution.

With the rise of AI automation, and many of us are navigating uncertainty with our career shifts, job pivots, and also new leadership expectations. The good news is with uncertainty brings opportunity. So today, I'm gonna share with you the three strategies to help you see uncertainty as opportunity and lead with love no matter what the future holds. Three years ago, I made a bold pivot. After two decades in IT leadership, I transitioned into coaching. It wasn't because that I knew exactly what those sounds are or knew exactly where I would be going, but because I took that uncertainty of the job loss as an opportunity to pivot. Since then, I've supported women leaders and professionals transitions, especially now with the AI accelerating job shifts and also the team restructuring.

One of my clients that that I'm currently working with is through, team restructuring. So almost the entire team will be impacted in a few months. And they have to figure out how to lead that team through this change and also, at the same time, navigating that impact for themselves as well. Another client that I started working with a few months ago was feeling unsure of the future as the team just lost half of the members, and she was the one of the remainders. And she felt that lack of trust of the leadership and not confidence on herself anymore. She felt lost. Early in 2025, I had a number of clients who were telling me that they were expected to rapidly upscale and learn to adapt the use of Gen AI tools at work, and they were overwhelmed, and they were uncertain about their roles. The list goes on and on.

And in my case, since the beginning of last year, I do see that record development of Gen AI, and I need to upscale myself as well. And I start learning what I need to know about Gen AI. What is that AI is gonna do in the industry? What is AI in coaching look like? And now I'm testing an AI coach bot so that I can understand how it may incorporate it in my own work. What is the common theme here? There are the continuous disruptions happening in our work environment. The technology is changing how we do our work and how we live. As leaders, we need to focus on the people part because the impact is real on people with our human intelligence. AI is not gonna do that for us. We need to do that work. It's more than ever that we as leaders need to use our human intelligence to connect with the people who needed our support.

If we want to be able to lead change effectively, though, we first need to innovate ourselves and be future ready. So here are the three strategies that will help you move from uncertainty to see opportunity and navigate and lead change with flow in a changing tech world. So number one, your human value differentiates your leadership edge. What does that mean? In the rapid development of technology that causes change in how we work and how we live, it is your human value that makes you irreplaceable. We need to lean into our emotional intelligence that human have. We need to pause and ask ourselves, what do I feel about that disruption? Am I worried, lost, anxious, excited, or hopeful? How about my team? How can I acknowledge and help them manage their emotions about the change?

Also, what is truly matters to me? What are my core values that I need to lean into? Is it respect, empathy, creativity, all of the above, and more? Write them down on a piece of paper and then challenge yourself to think, how do I want to show up as a leader, especially in disruptions? Take a moment and write a few of those values that you hold dear in in the core. Write them down. And then as a leader, is it that I need to listen and understand my team with empathy? It says I need to be curious and ask the questions that help me and my team to learn, or I need to use the critical thinking when I adopt the use of Gen AI tools. And, also, I need to sharpen my communication skills and provide that transparency on the change to help the team navigate through.

So start with the self awareness and use empathy and self regulation to help build that strong relationships to lead the change. That is the first client that I mentioned about, the example. Who needs that their in emotional intelligence to lead the team through that disruption? Imagining is the entire team. Almost entirely, like, 99% of the team will get the change, will need to pivot, will need to find out what's the next steps for them. As a leader, how are you gonna help them to navigate that through that change? What are your core goals that would you need to pay attention and to? And also, what is it that you need to focus on? If you're willing, share that on the chat. The emotional intelligence is your anchor. Yeah. I'll look at the chat in a little bit as well as we go through, the the presentation first. Now number two, courage creates the momentum. Chase progress over perfection.

You don't have to wait until that you feel 100% ready or you have that 100% of certainty. Lead without the certainty. You just need to start with one brave step. Whether it's learning a new skill or applying for a stretch role or redefining your career goals. Choose progress over perfection. In my second example, despite that uncertainty of the direction of the team, my client took the courage. It started a step to connect with other team leaders and found out about a role in a different team. She applied and landed on a new role with the promotion within two months. As she reflected, she has no greater confidence than a few months ago. She no longer felt trapped or drained by that uncertainty. Instead, she saw opportunity. Well, think about this in your own case.

What is that first step that you wanted to take? Is it learning about new AI tools that can enhance your work or the work of your teams? Or how would the new skill help you on landing your next job perhaps? As a leader, bring your team along to learn together. You don't have to figure it all by yourself. Take others with you on the journey, and momentum builds confidence. Right. Absolutely. Thanks for the engagement on the chat as well. Yeah. Right. Yeah. So looking at the progress is key. Because when if you're chasing perfection, there's never going to start any new step that you think that is going to come, but it will never. But instead of chasing after progress, meaning that once you take one step, you have that courage to take another and then another, and then progress happens.

And you don't need to have that profession or need to know exactly where you need to head. You just have to start. Number three, disruptions are creativity, catalyst. Disruption doesn't just close doors. It also opens other space to re imaginations. Disruption push you to develop innovations and solutions or decide on who you want to become and uncover the opportunities. When my work life was disrupted three years ago, I anchored with that emotional intelligence, acknowledged first to how I felt about the change, took that step to learn the new skills, and gave myself time to explore different pathways to move forward. And, also, in those examples I shared, the leaders did not hide away. They did not run away from the disruption. They embrace the change with creative exploration and innovate themselves. When you're facing disruption in this AI era, ask yourself, what new possibility is emerging for me?

How can I use this time to align more deeply with my values and aspirations? Innovation starts from within. Then you can help others. Then you can innovate what you need to do and the next roles and the next steps, the next thing that you wanted to to help on. So when you apply these three strategies, you're ready to lead yourself and your team with flow. Well, then you might ask, what does flow really means? Now flow is that state when you are fully immersed, focused, and involved in an activity. It's a guiding principle that in my coaching practice to hold on. My plan is to reach that flow state. When you have that self awareness of what you want and aligned to your values, you can concentrate. You can perform the activities that are feeling effortless and deeply rewarding. You'll face challenges with confidence. That's when you are leading with flow.

As a leader, when you lead with flow through uncertainty, you see opportunity. Your team feels empowered, engaged, and fulfilled. Let's do a recap. We talk about the three strategies that you need to move from uncertainty to opportunity. Number one, your human value differentiates your leadership edge. So anchor on emotional intelligence. Number two, courage creates momentum. Chase progress over perfection. That momentum builds confidence. Disruptions are creativity and catalyst. Innovation starts from within. You don't need to have it all figured out. You just need that courage to take that next step. Let me ask you, which one of the three strategies would you apply? Share on the chat. Now let's take a moment to reflect and complete the sentence. I choose to lead through this change, this changing tech world by if you can fill out the rest of it. Write it down.

I choose to lead through this changing tech world by, and then complete your sentence. If you're comfortable, share that sentence in the chat as well. Your words may inspire someone else here today. And remember, you don't have to do it alone. Ask those you trust to help you. A coach and mentor peers, friends, and family. Let me have a quick look at some of these. I was just I see a lot of number three and twos as well. Yes. I love that. I'm looking at the one and three. Yes. Kristen says, I chose to lead through this changing tech world by embracing the new opportunities it represents and continue my learning every day. I love that. Thank you. Disruptions are creativity, hummus. They are opportunities for innovative solutions. Yeah, Julia. That resonates. Absolutely. I love that. Sharing your contacts. Yes. Connect with each other. That's really important.

I love that. Yes. Accepting new opportunities and knowing that the answer isn't just come going to combine with, like, any human intelligence in heart. I love that. Yes. I love that. I'll continue to read more of your response. Thank you so much for engaging with me. Now I'll leave you with this quote today. Disruptions challenge us. Leading with flow transforms us. Thank you so much for joining me today. I hope that you enjoy the rest of women's tech job fair and career summit. Here are different ways to find me, and I love you so much. Well, thank you for the the great introduction. And, so very quickly that prior to my, starting my entrepreneurship journey, I was in the tech sector for over twenty years with a global Fortune 500 company that I never thought about switching over to a very different industry or a very different career. But now as an executive coach, my mission is to empower women in STEM leaders, professionals to uncover their unique values, amplify the voices, advance their careers, and create more positive impact while being fulfilled in life.

So as Anna has mentioned that last December, I had a chance to share my journey and my leadership journey story and became the international best selling author. That book really opened my doors out to have myself out there to share my story that I never felt that anybody would even wanted to listen. But that was one step that I took that I never thought about it, but I did it. So I live in the Greater Toronto Area in Ontario, Canada. How about you? Type in the chat and share where you are joining from today. I love to see you all from all different parts of the world that if you can type in on chat and share with me. Austin. Excellent. Thank you, Christina. And Toronto. Hi, Priya. Los Angeles. Montreal. Welcome. And UK. I love that. From different continents and France. Yay. More from Toronto as well and Spain and Switzerland. Welcome.

It's a good afternoon, good morning to all of you. Yes. Wow. I'm amazed. It's reaching, like, truly global audience here. Thank you. Now today, the session is about from uncertainty to opportunity, leading the flow in a changing tech world. Let me get to know you a little bit more as well. If you're a people manager, type l on the chat. India and Portugal, Ukraine. I love that. Yes. So if you're a people manager, type l, the letter l, so that I get to understand my audience a little. Excellent. Thank you, Amy. Great. Yes. I do see the people leaders here. And are you currently navigating career change, team restructuring, or shift in your role? Type one if your role has changed in the last six to twelve months. Type two in the chat if you have switched company in the last couple of years.

Or type 3 in the chat if you're currently in a transition between jobs. Let's see. How many of you yes. A lot of ones. I can see that. Any twos or threes that you are switching company in the last couple of years? Yes. There are many of you as well. And three is currently in transition. Perfect. So you're in the right place. Alright. We are in a time of rapid evolution. With the rise of AI automation, and many of us are navigating uncertainty with our careerships, jocapies, and also new leadership expectations. The good news is with uncertainty brings opportunity. So today, I'm gonna share with you the three strategies to help you see uncertainty as opportunity and lead with flow no matter what the future holds. Three years ago, I made a bold pivot. After two decades in IT leadership, I transitioned into coaching.

It wasn't because that I knew exactly what those answers are or knew exactly where I would be going, but because I took that uncertainty of the job loss as an opportunity to pivot. Since then, I've supported women leaders and professionals who are facing change and transitions, especially now with the AI accelerating job shifts and also the team restructuring. One of my clients that that I'm currently working with is through team restructuring. So almost the entire team will be impacted in a few months. And they have to figure out how to lead that team through this change and also, at the same time, navigating that impact for themselves as well. Another client that I started working with a few months ago was feeling unsure of the future as the team just lost half of the members, and she was the one of the remainders. And she felt that lack of trust of the leadership and not confidence on herself anymore. She felt lost.

Early in 2025, I had a number of clients who were telling me that they were expected to rapidly upscale and learn to adapt the use of Gen AI tools at work, and they were overwhelmed, and they were uncertain about their roles. The list goes on and on. And in my case, since the beginning of last year, I do see that record development of Gen AI, and I need to upscale myself as well. And I start learning what I need to know about Gen AI. What is that AI is gonna do in the industry? What is AI in coaching look like? And now I'm testing an AI coach bot so that I can understand how it may incorporate it in my own work. What is the common theme here? There are the continuous disruptions happening in our work environment. The technology is changing how we do our work and how we live.

As leaders, we need to focus on the people part because the impact is real on people with our human intelligence. AI is not gonna do that for us. We need to do that work. It's more than ever that we as GAISers need to use our human intelligence to connect with the people who needed our support. If we want to be able to lead change effectively though, we first need to innovate ourselves and be future ready. So here are the three strategies that will help you move from uncertainty to see opportunity and navigate to lead change with flow in a changing tech world. So number one, your human value differentiates your leadership edge. What does that mean? In the rapid development of technology that causes change in how we work and how we live, it is your human value that makes you irreplaceable.

We need to lean into our emotion intelligence that human have. We need to pause and ask ourselves, what do I feel about that disruption? Am I worried, lost, anxious, excited, or hopeful? How about my team? How can I acknowledge and help them manage their emotions about the change? Also, what is truly matters to me? What are my core values that I need to lean into? Is it respect, empathy, creativity, all of the above, and more? Write them down on a piece of paper and then challenge yourself to think, how do I want to show up as a leader, especially in disruptions? Take a moment and write a few of those values that you hold dear in in the core. Write them down. And then as a leader, is it that I need to listen and understand my team with empathy?

It says I need to be curious and ask the questions that help me and my team to learn, or I need to use the critical thinking when I adopt the use of Gen AI tools. And, also, I need to sharpen my communication skills and provide that transparency on the change to help the team navigate through. So start with the self awareness and use empathy and self regulation to help build that strong relationships to lead the change. That is the first client that I mentioned about, the example. Who needs that their in emotional intelligence to lead the team through that disruption? Imagining is the entire team. Almost entirely, like, 99% of the team will get the change, will need to pivot, will need to find out what's the next steps for them. As a leader, how are you gonna help them to navigate that through that change? What are your core goals that would you need to pay attention and to?

And also, what is it that you need to focus on? If you're willing, share that on the chat. The emotional intelligence is your anchor. Yeah. I'll look at the chat in a little bit as well as we go through, the the presentation first. Now number two, courage creates the momentum. Chase progress over perfection. You don't have to wait until that you feel 100% ready or you have that 100% of certainty. Lead without the certainty. You just need to start with one brave step. Whether it's learning a new skill or applying for a stretch role or redefining your career goals. Choose progress over perfection. In my second example, despite that uncertainty of the direction of the team, my client took the courage. Started a step to connect with other team leaders, and found out about a role in a different team.

She applied and landed on a new role with the promotion within two months. As she reflected, she has no greater confidence than a few months ago. She no longer felt trapped or drained by that uncertainty. Instead, she saw opportunity. Well, think about this in your own case. What is that first step that you wanted to take? Is it learning about new AI tools that can enhance your work or the work of your teams? Or how would the new skill help you on landing your next job perhaps? As a leader, bring your team along to learn together. You don't have to figure it all by yourself. Take others with you on the journey, and momentum builds confidence. Right. Absolutely. Thanks for the engagement on the chat as well. Yeah. Right. Yeah. So looking at the progress is key.

Because when you if you're chasing perfection, there's never going to start any new step that you think that is going to come, but it will never. But instead of chasing after progress, meaning that once you take one step, you have that courage to take another and then another, and then progress happens. And you don't need to have that progression or need to know exactly where you need to head. You just have to start. Number three, disruptions are creativity, catalyst. Yeah. Disruption doesn't just close doors. It also opens other space to re imaginations. Disruption push you to develop innovations and solutions or decide on who you want to become and uncover the opportunities. When my work life was disrupted three years ago, I anchored with that emotional intelligence, acknowledged first to how I felt about the change, took that step to learn the new skills, and gave myself time to explore different pathways to move forward.

And also in those examples I shared, the leaders did not hide away. They did not run away from the disruption. They embraced the change with creative exploration and innovate themselves. When you're facing disruption in this AI era, ask yourself, what new possibility is emerging for me? How can I use this time to align more deeply with my values and aspirations? Innovation starts from within. Then you can help others. Then you can innovate what you need to do and the next roles and the next steps, the next thing that you wanted to to help on. So when you apply these three strategies, you're ready to lead yourself and your team with flow. Well, then you might ask, what does flow really means? Now flow is that state when you are fully immersed, focused, and involved in an activity. It's a guiding principle that in my coaching practice to hold on.

My plan is to reach that flow state. When you have that self awareness of what you want and aligned to your values, you can concentrate. You can perform the activities that are feeling effortless and deeply rewarding. You'll face challenges with confidence. That's when you are leading with flow. As a leader, when you lead with flow through uncertainty, you see opportunity. Your team feels empowered, engaged, and fulfilled. Let's do a recap. We talk about the three strategies that you need to move from uncertainty to opportunity. Number one, your human value differentiates your leadership edge, so anchor on emotional intelligence. Number two, courage creates momentum. Chase progress over perfection. That momentum builds confidence. Disruptions are creativity and catalyst. Innovation starts from within. You don't need to have it all figured out. You just need that courage to take that next step. Let me ask.