Medical Billing Office Agent

Founded in Quebec City in 2011, Xacte is a dynamic, fast-growing company that puts its technological know-how and medical billing expertise at the service of all physicians through its web and mobile billing tool. Since 2018, Xacte has been working as part of the Petal team, composed of more than 300 passionate individuals dedicated to improving the healthcare system by developing innovative medico-administrative solutions.

A leader in the field of medical billing in Quebec, we have just reached over 6,000 users and have no intention of slowing down in our mission to simplify the daily lives of physicians.

What you can expect by joining the team

At the heart of the medical billing operations team outside RAMQ, you will join a team of specialists. You will be involved in all the tasks of your team and will have complete responsibility for certain cases. This position requires a presence of 2 days per week at our offices in Quebec.

Your daily tasks

During the day, you will be required to:

• Ensure the reception and processing of documents, forms, and information received from clients. 
• Respond to client inquiries on the Intercom platform or by phone. 
• Explain to physicians the necessary information or documents for billing according to the type of insurance. 
• Prepare claims and process received payments.

• A diploma in office administration, technical administration, or a combination of relevant education and experience.
  
• Mastery of the Office suite.
  
• Familiarity with web and mobile applications as well as ease with technology and computer tools (e.g., Trello, Intercom, Gmail, Slack, Dropbox, etc.).
  
• The ability to manage priorities and handle stress that may arise during peak periods.
  
• A well-developed sense of responsibility and priorities.
  
• Since you will be interacting with our clientele, many of whom are English or French-speaking only, proficiency in both English and French (spoken, written, and reading) is preferable.

Petal’s position on remote working

In our opinion, a company cannot claim to be modern, innovative and have the well-being of their team at heart, without attempting to integrate remote working to the level that their business model allows them to. Post-pandemic, Petal employees will continue to benefit from the option of teleworking permitted by the nature of the position and the smooth running of operations.

Our benefits

• A signing bonus of $1,000 for your remote work set-up;
• Compensation that recognizes your contribution;
• 4 to 6 weeks of vacation per year;
• 5 ​paid personal days​ per year​;
• A ​group RRSP / DPSP plan with employer contribution;
• ​A ​complete group ​insurance ​plan, ​including dental;
• An ​annual wellness allowance;
• Access to the Dialogue™ telehealth application;

#LI-Hybrid