Your opportunity
New Relic is seeking a proven and experienced leader professional to manage and scale our Global Deal Management Group that is part of our Finance Team and  brings together end-to-end dealmaking to ensure the optimal processes, systems and metrics are in place to drive success and help achieve our business goals.

The ideal candidate will have experience leading organizations through a rapid growth/maturing phase, automating & scaling operational processes and partnering with our sellers and senior Sales, Services and Operations leadership.

This role leads New Relic’s global Deal Desk, Deal Strategy, Order Management, & Partner Operations teams, working cross-functionally with key stakeholders (e.g. Finance, Business Applications, Sales Operations, Legal, Pricing, Product teams) to define and build scalable operating processes. It is essential for the selected candidate to effectively communicate their ideas and objectives to audiences at the most senior levels of the company and be a strategic advisor to the Sales and Services organization.
What you'll do
  • Lead a the global team, operating framework, end-to-end process, systems, & metrics for deal management function across deal pricing, quoting, & order fulfillment, increasing Sales velocity and effectiveness
  • Accountable for deal structuring practices & policies that accelerate growth, improve sales velocity and ensure fair value for New Relic and customers
  • Acts as senior escalation point and approval authority in commercial negotiations
  • Drive automation across our Configure-Price-Quote (CPQ) tool to drive further efficiency across all aspects of dealmaking process
  • Lead projects and initiatives focused on efficiency and simplifying processes throughout the sales organization
  • Enhance, track and report deal metrics and make recommendations to improve functional & financial performance
  • Support the implementation of Sales productivity, planning and reporting efforts, as well as enterprise-wide transformation initiatives
  • Partner with Sales, Product Management, Legal and Finance to develop programs to enhance deal profitability and ensure New Relic’s interests are protected
  • Perform regular data analysis to observe and drive enhanced productivity across deal development and deal cycle times.
  • Operate at the highest levels of integrity and transparency and appropriately address any gaps in these areas
  • Provide financial modeling and analysis as needed to support pricing, discount, and go-to-market investment decisions
This role requires
  • 15+ years of Operations/Sales Operations/Finance management experience
  • Bachelor’s in finance, accounting or adjacent field
  • Demonstrated understanding of Consumption and/or SaaS go-to-market models
  • Proven success leading & scaling multi-discipline Finance or Operations teams
  • Highly analytical, fact driven, process orientated, but comfortable challenging the status quo and setting new strategic/operational direction
  • Experience managing the Sales cycle and structuring SaaS deals, especially those of significant value
  • Thorough knowledge of Salesforce, CPQ, and advanced financial analysis tools and systems.
  • Excellent verbal, written, and presentation communication skills
  • Combination of strong intellect, creative problem solving, effective communication with colleagues and willingness to roll up sleeves to improve performance
  • Strong business acumen, ideally in a software related environment
  • A consistent track record of using deep analytical skills to see beyond the numbers to drive strategy
  • Authentic and demonstrated ability to lead cross-functional teams and partner across the organization
  • Outstanding written and verbal communication and presentation skills
Is a Remote Job?
Remote

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