Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.


The Role

Your Role and Responsibilities

The Benefits Senior Associate in this job role has responsibility for the operational aspects of one or more Kyndryl employee benefits programs within one or more countries, or within a region. The scope of the role will vary by country depending on benefits offered and resources available.

The Benefits Senior Associate is engaged in the ongoing delivery of Kyndryl's employee benefits programs including but not limited to medical and life insurance, disability insurance, retirement plans, lease car fleet, flexible benefits, meal allowance, sport plans, leave of absence, with primary responsibility for smooth administration of the rules and features of the Kyndryl benefits plans.

The Benefits Senior Associate is engaged in the operational aspects as a Benefits Partner and/or as an Absence Partner, handling and improving the day-to-day operational activities of the above mentioned non exhaustive list of benefits programs. These day-to-day operational activities include but are not limited to

  • eligibility validation;
  • employee enrollment and data registration in the Kyndryl systems and tools;
  • invoice reconciliation;
  • claims administration;
  • soft or hard copy documentation collection;
  • internal or external reporting;
  • contract amendments and negotiation;
  • implementing process automation, benefits design changes, communicating program changes to employees;
  • resolving individual employee questions or issues;
  • managing vendor relationships, negotiating contracts, monitoring service levels;
  • documenting the benefits policies and processes;
  • driving business controls activities, monitoring compliance with internal and external regulations, reporting.

In addition, this job role requires frequent teaming with other Kyndryl functions on matters involving Payroll, Finance, Legal Compliance, Employee Relations, related to the benefits programs. The HR Benefits Specialist focuses on individual/team objectives and developing professional effectiveness.


Who You Are

Required Technical and Professional Expertise

  • The Benefits Senior Associate job profile - apart from other factors - requires previous operational experience minimum 2- 3 years and the ability to provide clear guidance on HR policies and attention to detail including format requirements. Ideally, we would like to hire a candidate with additional HR legislation, analytical, finance, and administration knowledge and experience. "
  • Ability to communicate at a high level in English and German language spoken and written form."
  • This role will sit within a larger team of similar roles and individuals supporting the entire European region.

Preferred Technical and Professional Experience

Prior experience of managing Benefits programs is desired. HR Benefits management modules (e.g.: Workday) knowledge. Payroll operational, and Time and Absence management experience.

Skills:

Environment:

Professional knowledge related to candidate's HR Benefits position, team, and department. Requires ability to absorb Kyndryl HR Benefits professional knowledge and develop operational skills quickly. Self-starter who takes initiative, can work independently, and begins projects with a proactive attitude.

Communication/Negotiation:

Draw upon professional concepts to collaborate with others to conduct assigned duties. Negotiation is required.

Problem Solving:

Recognize job-related problems. Analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Contribution/Leadership:

Works on professional projects; work is often reviewed for developmental purposes. Understands the standard mission of the Benefits Delivery group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.

Impact on HR Benefits scope:

Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.

Required Education

High School Diploma/GED

Preferred Education

Bachelor's Degree


Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.


What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

We design, build, manage and modernize the mission-critical...

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