When providing feedback, managers should use language that focuses on behaviors and outcomes rather than personal traits. For example, “I noticed the report missed some key data” instead of “You didn’t do a good job” helps maintain dignity and openness.

When providing feedback, managers should use language that focuses on behaviors and outcomes rather than personal traits. For example, “I noticed the report missed some key data” instead of “You didn’t do a good job” helps maintain dignity and openness.

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