Consultant, Professional Services

Yardi is a global software company providing innovative
property management solutions and services in every real estate market. We are focused on providing our customers
with superior products and outstanding customer service. We are passionate about technology and
believe work should be fulfilling and fun!
We are committed to our customers, employees and the communities where
we live.

We are looking for a dynamic team player with phenomenal
people skills to train clients, support software implementations, and foster
strong client relationships!

What you will do

• Perform complex system and
  business process reviews and other service reviews to identify inefficient
  processes and make sound recommendations for client productivity gains
• Use your strong teaching
  skills to effectively train clients, manage software integrations,
  maintenance and updates in collaboration in clients
• Research, analyze and
  resolve software functionality and reporting problems for clients
• Use your strong
  interpersonal skills and positive attitude to establish rapport with
  clients, build sustaining alliances and influence beneficial outcomes
• Collaborate with
  management and peers to address complex client requests and resolve issues
• Perform data mapping,
  conversions and provide other support aligned to successful software
  deployment
• Determine and document
  solutions and best practices to contribute to a solutions repository
• Focus on best practices
  and provide recommendations to clients regarding ancillary products and
  services that align with our client’s business and operational needs and
  goals
• Advise and institute best
  practices relevant to clients and the application of Yardi products
• Provide recommendations
  and informed direction to clients regarding ancillary products and
  services that align with client business and operational needs and goals
• Be part of a strong team
  and work internally with analysts, designers, developers, sales, and
  marketing teams with a focus on meeting and exceeding client expectations
  and maintaining optimum levels of customer service support

What you need to have

• Bachelor’s degree in
  Business, Accounting, Finance, Math, or Computer Science or other
  equivalent degree or experience in the property management industry
• 3-5 years of experience in
  software or business process consulting, or equivalent consulting
  experience interacting with customers
• Prior experience working
  with ERP systems such as Oracle and Workday
• Awesome written and verbal
  communication skills
• Confidence and the ability
  to positively influence clients, peers and management
• High comfort level
  troubleshooting and problem-solving issues
• A love for organization
  and the ability to effectively manage multiple projects
• Great people skills and a
  desire to work in a team-oriented environment
• Critical thinking skills –
  you are strategic and are comfortable challenging assumptions and
  recommending the implementation of new ideas and strategies
• Competence in one or more
  of the following areas: Microsoft operating and network system operation,
  relational databases, and SQL/Oracle language
• Ability to travel up to
  70%

What would be helpful to have

• Yardi domain experience
• Knowledge of the property
  management industry and Yardi’s competitors

What you get as a Yardi Employee

• A great place to work with
  fantastic people
• Ability to learn new
  technology and develop professionally
• Competitive compensation
• Comprehensive benefits –
  Medical/dental, paid time off, sick time, paid holidays, profit sharing,
  life insurance, and more!

At Yardi, we’ve created a team of over 10,000 employees in
over 40 locations around the globe dedicated to making great real estate
software products and fostering a collaborative work environment. Yardi is a place where people with a wide
variety of cultural and life experiences come together to make a difference. Our corporate culture stresses integrity,
respect, trust, responsibility, and fun!
Come join our growing team!

All submissions for open positions should be
received through Yardi’s applicant portal, accessed from Yardi’s corporate
website.