Session: Transforming your QA team with Emotional Intelligence
Leading a team without meeting your team members in person is a very difficult task. Creating a bond with your team and create credibility require a little more effort during the remote settings. I will share the tricks and tips to make the journey easier with Emotional Intelligence.
In order to be successful as a QA Leader, you need to be an effective communicator, problem-solver, detail orientated, adaptable, and use your time efficiently. You need to be a confident team player who can negotiate for his/her team and unblock any obstacle your team might encounter. You have to provide moral support to your team.
- Define the ground rule for your team
- Cultivate QA team culture
- Define Quality metrics to ensure the team deliverable
- Define short and long term goal for the team
- Have your team first
- Leading a team is an art and leading a remote team is little art and little science
Dilruba is a Software QA Manager, at Palo Alto Networks leading the IoT Security QA team. Dilruba has extensive experience in hands-on end-to-end software testing as well as leading and managing engineering teams. She has worked for both large and startup companies including Microsoft, Cisco, RetailNext, and Hitachi Vantara.
Dilruba has graduated from the Georgia Institute of Technology with a BS degree in Electrical Engineering. She also completed her MS degree in Engineering Management and Leadership from Santa Clara University. Dilruba is active in Women in Technology networks, speaking at events, and inspiring people. She enjoys acrylic painting and traveling in her free time.