Estella
Waller
Head of Client Services at Debtrak
Nominated in the categories:
Women in Tech Community Award (Individual/Public Voting)
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Estella Waller Bio (LinkedIn)
Estella Waller is an accomplished leader and Head of Client Services at Debtrak, with over 15 years of experience driving innovation in collections technology across Australia, New Zealand, Europe, and the UK. Known for her strategic foresight and collaborative leadership, Estella has played a pivotal role in mentoring cross-functional teams and guiding leadership transitions, while shaping Debtrak’s long-term direction through inclusive and visionary planning.Her leadership has been instrumental in the development and launch of the next Debtrak product, a next-generation AI-powered debt management platform. Estella has championed the integration of machine learning, predictive analytics, and behavioural segmentation to enhance recovery rates, automate workflows, and personalise customer engagement transforming operational efficiency and client outcomes.
Estella’s product leadership is marked by a deep understanding of client needs, a passion for ethical innovation, and a relentless drive to deliver scalable, secure, and intelligent solutions. Her influence continues to shape Debtrak’s product roadmap, ensuring the platform remains at the forefront of AI-driven collections technology.
