Session: Your AI Doesn’t Trust You Back: Why People Reject Smart Systems
Brilliant AI alone isn’t enough. If people don’t trust it, it fails. Dr. Cecilia Dones dives into the hidden human dynamics that sabotage AI adoption and shares actionable strategies for building systems people actually rely on. A must-attend for executives driving digital transformation.
Bio
Dr. Cecilia Dones is an AI, data, and analytics transformational leader, founder of 3 Standard Deviations, with expertise spanning Fortune 500 companies (L’Oreal, LVMH) and academia. She specializes in AI applications, technology's impact on human interactions, and bridging data insights across sectors. Her doctoral work focused on understanding interpersonal attitudes in virtual environments. She holds degrees from Zicklin School of Business, Baruch College, NYU Stern, and Columbia University. She has taught at top business schools such as MIT Sloan and Columbia Business School and authors the "Authentic Interactions" newsletter exploring technology, data, authenticity, and trust as well as the LinkedIn newsletter, ‘What is a CMO to do with AI?’