Session: Why Your Favorite App Didn’t Break Today: Understanding Stability Through Effective Release Management
Have you ever wondered why your favorite apps consistently perform well, despite frequent updates and rapid innovation cycles? In this engaging session, Divya Dola, Lead Release Manager at EQ Bank, will pull back the curtain to reveal the crucial but often overlooked world of release management.
Divya will illustrate how structured, repeatable processes, proactive risk management, and meticulous coordination between diverse technical teams contribute directly to application reliability and stability. Through relatable, real-world examples, she'll highlight how effective release management not only prevents downtime and reduces glitches but significantly enhances user satisfaction and brand trust.
Participants will walk away understanding:
How behind-the-scenes processes prevent disruption to everyday app usage.
Why predictable releases build trust and loyalty among users.
Practical steps organizations can implement immediately to improve their own software stability.
Insights into how even non-technical stakeholders can positively influence product reliability.
This session will empower attendees—whether technical or non-technical—with actionable knowledge to better appreciate, support, and advocate for effective release management practices within their organizations.
Bio
Divya Dola is Lead Release Manager at EQ Bank, experienced in technical strategy and innovation. A mentor with PMI Toronto and past speaker at CAN-CWiC, she also creates engaging lifestyle content as 'thatsdiv,' inspiring audiences through career insights and authentic storytelling.