Session: Building a Better Industry: The Business Case for Diversity, Equity and Inclusion in Tech
Long before the pandemic fast tracked the world’s adoption of technology beyond our imaginations, true diversity and representation in the tech sector was difficult to achieve. As the world has become a global community through technology, the tides are turning. Businesses realize that not only are diversity, equity, inclusion and allyship ethically important decisions, they make the most sound business practices.
With the rapid adoption of cloud technologies, enterprises rely on data to scale their products and services. Customer data should reflect the habits and practices of employees and their target customers. With a broader representation in the workplace that more accurately reflects all stakeholders, enterprise leaders know that employing people from all communities will help strengthen their value proposition.
- Diversity, equity and inclusion go way beyond buzzwords and should be viewed as important strategies for tech companies to understand all their stakeholders better.
- To build out an excellent customer experience, teams must be staffed in ways that are reflective of customers and address their unique needs.
- Democratizing data will lead to more meaningful internal relationships among employees, higher loyalty among customers and a path toward growth that all companies need to succeed in an era of where technology delivery is enhanced by D,E&I initiatives.
Dominique Bastos is currently Senior Vice President of Sales and Head of the AWS business unit at Persistent Systems. She positively impacts outcomes for clients by taking a long-term view across three-, five-, and ten-year time spans, and focuses on what needs to be done to deepen the bonds of partnership.
Over her 25 year career, Dominique is an entrepreneur with experience leading the development of strategic digital transformation solutions for Fortune 500 organizations and advising disruptive technology startups.
Dominique also sits on the Board of Directors for the University of Miami College of Engineering and is a founding board member of SustainableStartNY.org. She holds a dual degree in Industrial Engineering and Robotics, and an MBA in International Business in Finance.