Session: Using the Power of Data to Transform Your Customer's Experience
With SaaS businesses striving to elevate customer experience and influence buying cycles, the power of telemetry data is now greater than ever. This talk focuses on how to effectively use telemetry data points to enable your customers for success.
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Bio: Jyo Shukla
Jyo is an award-winning Customer Success Leader with a demonstrated history of driving business growth, building and leading high-performance teams in the B2B SaaS and Software services industry and mentoring women across the tech industry.