Kai
Miller
Chief Experience Officer at Emerald One, LLC
"Empathy is Your Superpower: How a Human-Centered Approach Can Transform Your Tech Team"
"Empathy is Your Superpower: How a Human-Centered Approach Can Transform Your Tech Team"
Fri May 23 - 1:20 PM EDT/New York (See in local time)
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05/23/2025 1:20 PM
05/23/2025 01:40 PM
America/New_York
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"Empathy is Your Superpower: How a Human-Centered Approach Can Transform Your Tech Team"
#WTGC2025
"Empathy is Your Superpower: How a Human-Centered Approach Can Transform Your Tech Team"
https://www.womentech.net/ringcentral
https://www.womentech.net/ringcentral
"Empathy is Your Superpower: How a Human-Centered Approach Can Transform Your Tech Team"
"Empathy is Your Superpower: How a Human-Centered Approach Can Transform Your Tech Team"
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Session: Empathy is Your Superpower: How a Human-Centered Approach Can Transform Your Tech Team
Technology is nothing without users, and users need communication. Bypass the old standbys of communication and adopt a human-centered communication approach, which prioritizes the needs, context, and preferences of the people you are involved with daily. In today’s fast-paced, technology-driven world, empathy, curiosity, neurodiversity, emotions, and goals can be elegantly wrapped into a mindful glimpse of what can go right with more self-aware leaders at the helm of technology projects. This talk proposes new-age ideas for building trust, rapport, and collaboration to healthily reduce bias and conflict.Key Takeaways
- Every leading communication role can benefit from self-awareness and reflection.
- Human-centered communication can magnify your influence as a leader.
- Successful digital transformation requires human-centered thinking, including high-impact, multi-modal communication backed by practical empathy.
- Leading with intent, cultural awareness, and effective communication increase the chances of successful digital transformation.
Bio
Kai’s vision, creativity, business and political savvy combine with her knack for focused execution to drive Emerald One’s clients toward transformational outcomes. As Chief Experience Officer, Kai leads Emerald One’s brand identity, strategic communication, culture, and customer success initiatives. She is a sought-after strategic communications expert, providing thought leadership and practical strategies to connect authentically with diverse and wide-ranging audiences. She also leverages her experience as an executive public sector Chief of Staff to guide C-Suite executives in achieving mission-focused outcomes. Kai’s expertise in human-centered design, design thinking, and human-centered marketing bring clear, creative, and consistent approaches to organizational challenges and obstacles.