Kimberly
Fuqua
Director, Customer Success at Microsoft
"From Words to Action: Implementing Real Change for Workplace Diversity"
"From Words to Action: Implementing Real Change for Workplace Diversity"
Fri May 23 - 7:50 AM EDT/New York (See in local time)
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05/23/2025 7:50 AM
05/23/2025 08:10 AM
America/New_York
#WTGC2025
"From Words to Action: Implementing Real Change for Workplace Diversity"
#WTGC2025
"From Words to Action: Implementing Real Change for Workplace Diversity"
https://www.womentech.net/ringcentral
https://www.womentech.net/ringcentral
"From Words to Action: Implementing Real Change for Workplace Diversity"
"From Words to Action: Implementing Real Change for Workplace Diversity"
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Session: From Words to Action: Implementing Real Change for Workplace Diversity
I highlight the commercial and technical benefits of DEI, citing studies and personal anecdotes. I explain the urgency of ensuring activating DEI to ensure the development of responsible and ethical AI. The concept of a "Change Catalyst" is introduced, defining it as a person who drives change without being consumed by it. The speaker shares personal stories of overcoming challenges, making intentional choices, and championing change. These experiences underline the significance of embracing change for personal and professional transformation, and the vital role of leadership in fostering DEI in technology and beyond.Key Takeaways
- The Imperative of DEI: Emphasizes the critical importance of diversity, equity, and inclusion in the tech sector for both commercial success and technical innovation.
- Role of Change Catalysts: Introduces the concept of 'Change Catalysts' as individuals who drive meaningful change in their organizations without being overwhelmed by the process.
- Personal Leadership Journey: Highlights the speaker's own experiences and challenges in navigating and driving change.
- Embracing Change for Growth: Stresses the need for embracing change as a tool for personal and professional development.
- Leadership in Technology: Underlines the responsibility of leaders in the technology field to actively foster a culture of DEI.
Bio
Kim Fuqua is a seasoned leader in the field of customer success, with over 25 years of experience at Microsoft. She currently manages a team of Senior Customer Success Account Managers, who orchestrate technical delivery and cloud support operations for some of the largest Manufacturing and Energy companies in the world. Kim is passionate about empowering her customers to achieve their business goals and digital transformation with Microsoft’s cloud solutions. She also mentors and coaches Microsoft colleagues and others in her network to grow their skills and careers in the corporate sector. Underpinning all her work at Microsoft and external engagements is her mission to harness the power of diversity and inclusion to change the world.