Madhuri
Dhulipala
Managing Director at BlackRock
"How do you drive AI Productivity Gains into Business Outcomes?"
"How do you drive AI Productivity Gains into Business Outcomes?"
Tue May 12 - 12:20 PM EDT/New York (See in local time)
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05/12/2026 12:20 PM
05/12/2026 12:40 PM
America/New_York
#WTGC2026
"How do you drive AI Productivity Gains into Business Outcomes?"
#WTGC2026
"How do you drive AI Productivity Gains into Business Outcomes?"
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"How do you drive AI Productivity Gains into Business Outcomes?"
"How do you drive AI Productivity Gains into Business Outcomes?"
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Session: How do you drive AI Productivity Gains into Business Outcomes?
As organizations move into AI adoption into all parts of the organization, most organizations miss out on understanding the levers in converting productivity to. business outcomes and what are the impediments to the ROI on AI investment. This talk will walk through the typical challenges and a systematic breakdown of the typical levers that organizations can deploy for enablement, transformation and measurement to ensure successful AI Adoption and ROI.Key Takeaways
- How do you drive AI Productivity Gains into Business Outcomes?
Bio
Global Engineering & Product Exec | Building resilient, intelligent platforms powering revenue & innovation. Driving GenAI adoption and dev productivity to transform SaaS, eCom, and financial systems at global scale. Expert in product-market fit, infra modernization & monetization strategy across Fintech, eCom & SaaS. Delivering growth through platform resilience & GTM alignment.With extensive experience across payments, e-commerce, AI/ML & enterprise SaaS, I’ve scaled teams to 750+ engineers & product leaders to build platforms that power Bns in revenue thru millions of users.
At BlackRock, I serve as MD Global Head of Aladdin Platform Engineering Services powering one of the world’s most critical financial tech platforms with 2Bn+ revenue. An trusted advisor to Board & C-suite on technology, risk, and digital innovation and drive AI PDLC platform for 4500 Aladdin Developers. As VP Eng. at Salesforce,I drove technology strategy & execution, tech/product strategy for Commerce Cloud & Salesforce Payments. I launched Salesforce Payments grew to 200+ customers & drove AI insight powered commerce innovation to improve conversion, adoption, & monetization. At PayPal, I led Merchant Services & Onboarding Eng.,unified onboarding, servicing & marketplace integrations that transformed SMB & enterprise merchant experiences and spearheaded quality & reliability transformations.At Amazon, I built & scaled Alexa Weather & QnA domains expanding AI-driven voice commerce in Alexa, & drove transformation initiatives in Amazon Catalog Platform & e-commerce integrations across Quidsi & Audible.
I provide visionary leadership across different domains while driving new revenue acquisition by connecting opportunities & managing priorities across cross-functional orgs.
I specialize in AI adoption, operational efficiencies & goto market alignment in highly regulatory industries while ensuring resilience across cloud & enterprise technologies.As a board advisor,I bring value to companies undergoing large-scale technology transformation,modernization & strategic growth. Beyond leading product & technology orgs,I am passionate about mentorship&advocacy for women in tech.As a speaker & mentor in WomenInProduct, SheTO, and WomenInTech,I support,retain & elevate diverse leaders.
