Maura
Charles
CEO at Keep it Human, Inc.
"Keeping the Human Spark in the Age of AI"
"Keeping the Human Spark in the Age of AI"
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Session: Keeping the Human Spark in the Age of AI
AI is no longer an emerging trend. It is a leadership challenge. The executives who will define the next decade are those who can lead with both intelligence and empathy, using technology to accelerate performance without losing what makes their organizations human.In this session, I will share what I call Product Ops with a Pulse, a leadership framework for integrating AI into enterprise operations with clarity, trust, and purpose. Drawing on my work as a certified trainer with the Ethical Tech Project and as an advisor to Fortune 500 organizations, I will show how leaders can build alignment across teams, use AI to reveal insights that drive innovation, and strengthen culture through responsible adoption.
You will leave with a leadership playbook for guiding AI transformation. You will learn how to identify where automation adds value, how to maintain human judgment as your competitive edge, and how to scale with integrity in a world that prizes speed.
This is a moment for executive leaders to keep humanity and strategy in sync.
Key Takeaways
- A clear framework for integrating AI into product and operations in ways that strengthen alignment, trust, and culture.
- Practical examples of how leaders can use AI to accelerate insight and performance without losing human judgment.
- Five high-impact use cases for applying AI in enterprise organizations responsibly and effectively.
- A 30-day roadmap to pilot AI adoption with clarity and confidence.
- A new perspective on leadership in the AI era: how to scale intelligently while keeping people at the heart of progress.
Bio
Maura Charles is a product strategist, speaker, and founder of Keep It Human, a consultancy that helps enterprise organizations modernize through human-centered innovation. With 30 years of experience in digital product management and transformation, she has advised Fortune 500 companies on how to evolve their systems and teams in ways that balance technological advancement with human connection.Maura collaborates with the Ethical Tech Project to advance conversations around responsible innovation and the human impact of technology. She brings deep expertise in human behavior and organizational dynamics, helping leaders guide their organizations through change with clarity and empathy.
She also writes about AI, leadership, and human-centered design, and speaks regularly on how to scale wisely while keeping people at the heart of progress.
