9-12 May 2023
Virtual & Hybrid
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Paola
Cáceres
Customer Success Manager at Userlane
"Breaking Into Tech: Lessons from Customer Success "
"Breaking Into Tech: Lessons from Customer Success "
Tue May 9 - 6:30 AM EDT/New York (See in local time)
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06/09/2022 6:30 AM
06/09/2022 06:40 AM
America/New_York
#WTGC2022
"Breaking Into Tech: Lessons from Customer Success "
#WTGC2022
"Breaking Into Tech: Lessons from Customer Success "
https://hopin.com/events/womentech-global-conference-2022#schedule
https://hopin.com/events/womentech-global-conference-2022#schedule
"Breaking Into Tech: Lessons from Customer Success "
"Breaking Into Tech: Lessons from Customer Success "
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Session: Breaking Into Tech: Lessons from Customer Success
We have seen that Customer Success specialist role is in high demand within the tech industry, making it a great starting point for a career in technology.I want to share my journey as a Customer Success Manager, lessons learned in the field, and what it's the actual meaning of being the voice of the customers and their trusted advisor.
Premium Members, Ticket Holders, Speakers and recognized Global Ambassadors can watch this content once logged in.
Key Takeaways
- Customer success
- Career
- Technology
- Growth
Bio
WomenTech Network Ambassador - country leader Colombia and Customer Success Manager at Userlane.Prior to Customer Success, I started my journey as a research project manager, helping researchers to get international funding for research. Also, I taught economics in different universities in Colombia. After that, I decided to expand my international career in Germany where I was part of the team that helped a German company to open an office in Spain. Also gathered experience in digital marketing.
