Session: From AI Hype to AI Impact: How Analytics Turns Enterprise Adoption Into Accountability
Enterprises are racing to adopt AI, yet most struggle to answer a simple question: Is AI actually delivering value — and can it be trusted? In this talk, Dr Preeti Goel (Partner Director at Microsoft) draws on her experience building a zero-to-one analytics platform that measures enterprise AI readiness, usage, and human impact at global scale. She reveals how analytics can operationalize Responsible AI by turning adoption signals into accountability. Attendees will gain a practical blueprint for defining meaningful metrics, integrating ethics with instrumentation, and scaling AI transformation with credibility, trust, and measurable business impact.
Bio
Dr. Preeti Goel is a global technology leader and Partner Director at Microsoft, where she leads the engineering and M365 Copilot Analytics strategy behind enterprise-scale AI experiences. Her work focuses on building the measurement and insights frameworks that help organizations assess AI readiness, drive responsible adoption, and translate generative AI capabilities into real business impact.
With prior leadership roles at Google, Amazon, and Adobe — and a PhD from the University of Melbourne — Preeti brings a rare combination of deep technical expertise, data-driven product thinking, and large-scale organizational leadership across the US, India, and Australia.
She is a passionate advocate for Responsible AI and an influential voice in women-in-tech leadership, known for mentoring emerging talent and championing diverse, ethical, and human-centered innovation.