Rachel
Miller
Product Manager at Reddit
"Scaling AI and Saving Lives: Product Lessons from Reddit and Digital Health Tech"
"Scaling AI and Saving Lives: Product Lessons from Reddit and Digital Health Tech"
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Session: Scaling AI and Saving Lives: Product Lessons from Reddit and Digital Health Tech
What does it take to build products that not only scale to millions of users, but also save lives? Drawing from her experience leading AI-powered search development at Reddit and pioneering digital health solutions with the nonprofit Taimaka, Rachel Miller shares a product-led framework for building trustworthy technology that delivers results in both the tech and nonprofit worlds. She unpacks tactical strategies for launching new ideas in even the busiest organizations, balancing responsibility and innovation, and adapting lessons from consumer tech to critical challenges like childhood malnutrition.For product leaders and innovators, this session offers a rare dual perspective: how the same principles that scale discovery engines across the internet can also transform malnutrition care in rural Nigeria. Attendees will leave with actionable insights for scaling products responsibly, whether in Big Tech, startups, or mission-driven ventures.
Key Takeaways
- Lessons from building AI search at Reddit on maintaining trust, balancing speed with quality, and ethical considerations in product development.
- How PM skills like user research, feature scoping, and iterative development can be applied beyond traditional tech products
- How individuals can use their existing skills to contribute meaningfully to high-impact initiatives, demonstrating that you don’t need a new title or role to make a difference.
Bio
Rachel is the product manager leading Search Experiences at Reddit, scaling search and AI products for millions. She has launched multiple zero-to-one initiatives, led cross-functional teams across frontend and backend, and drives a more equitable future of tech by building impact and safety focused digital experiences.Beyond Reddit, Rachel is a recognized leader in tech for social good. She founded digital tech initiatives advancing diversity, accessibility, and mental health, and volunteers as a product manager at Taimaka, where she manages engineers building digital tools that have helped treat over 12,000 children with malnutrition in Nigeria.
Rachel’s work has been featured numerous times in outlets like TechCrunch and The Verge. She has delivered talks to large technical audiences, appeared as a guest on several podcasts, and frequently judges and speaks at hackathons around the world. She also donates 5% of her salary to high-impact charities through One For the World and is committed to using her product skills to build a better future in technology.
