Session: Designing, Deploying, and Scaling Voice Agents in the Healthcare Ecosystem
Voice Agents are already transforming how healthcare organizations interact with patients and manage operations.
The real question is: How do you implement them successfully?
In this workshop, experts from BigRio and Damo will provide a step-by-step guide to designing, deploying, and scaling Voice Agents that drive measurable impact across the healthcare ecosystem.
Bio
Ritu M. Uberoy
Managing Partner, Damo Consulting
Ritu has over twenty-five years of experience in the software and information technology industry in the United States and India. She established Saviance Technologies in India and has been involved in the delivery of several successful software projects and products to clients in various industry segments. Ritu completed AI for Health Care: Concepts and Applications from the Harvard T.H. Chan School of Public Health and Applied Generative AI for Digital Transformation from MIT Professional Education. She has successfully taught Gen AI concepts in a classroom setting in Houston and in workshop settings to C-Suite leaders in Boston, Dallas, and Cleveland. She attended HIMSS in March 2024 at Orlando and the Imagination in Action AI Summit at MIT in April 2024. She is also responsible for the GenAI Center of Excellence at BigRio and the DigiMTM Digital Maturity Model and Assessment at Damo. Ritu earned her Bachelor’s degree in Computer Science from Delhi Institute of Technology (now NSIT) and a Master’s degree in Computer Science from Santa Clara University in California. She has participated in the Fellow’s program at The Wharton School, University of Pennsylvania.