Session: Leading the Human Side of the AI Race - From Resistance to Results
As a Director of QA and DevOps, I have found that the race to adopt AI is a constant sprint. While the industry focuses on new tools and frameworks, the real challenge exists on the front lines—in the "trench." My organization, like so many others, is working hard to catch up, but this journey is less about technology and more about people.
This talk will delve into the critical, and often overlooked, human challenges of implementing AI. How do you lead a multi-geographical team with diverse backgrounds, skill sets, and deeply rooted opinions about AI? How do you move a team from resistance to results, and how do you align skeptical cross-functional partners to support these changes?
I will share practical takeaways and proven tips from my own experience navigating this transition. More than just a discussion of tech, this session will focus on the leadership strategies necessary to bring everyone to the table. We will explore what truly matters for successful change—is it the tech sessions, the tools, or the frameworks, or is it something else entirely? Join me to learn how to turn the resistance of today into tomorrow's results.
Bio
I am Shwetha Shivaprasad, a Quality Engineering and DevOps Director at Balsam Brands with over two decades of leadership experience in quality assurance. As a people-first leader, my career has been dedicated to delivering complex projects on time and driving organization-wide transitions to automation. My passion lies in building and leading high-performing automation and performance testing teams from the ground up, all while fostering a culture of continuous learning and excellence. I am a strong advocate for embedded quality as a shared responsibility and an early adopter of emerging technologies that improve our testing practices. My insights have also been featured on the Ultimate QA podcast.