Session: The impact of Robotic Process Automation
Robotic Process Automation also referred to as RPA, is not only making a difference in many industries, it is transforming the way we work. Companies of all sizes are looking to eliminate inefficiencies and increase productivity output in order to maintain a competitive advantage. RPA is helping to simplify processes, make interactions easier for both customers and employees by saving time, reducing costs and delivering greater accuracy. RPA is here to stay, it needs to be embraced as the new normal going forward. People who will win and conquer in the 4IR depensation or the digital economy are those who are open to the new landscape of working with digital workers or Bots in the work place.
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Bio: Sarah Njamu
Sarah Luyele Njamu is the CEO and founder for Compu-Connect Education, a Johannesburg based Digital Transformation company that specialises in: E-learning and LMS development, Robotic Process Automation (RPA), Artificial Intelligence (AI) chatbots, Cyber Security, Robotics with Coding, IT hardware distribution and Executive Leadership Training. She is also an international conference speaker, facilitator, trainer and Business coach. With a career of over 22 years backed by an MBA and qualifications in Education, Sarah L. Njamu has extensive experience in Digital Transformation and Leadership Training. Her skill set include; Business Development, Customer Experience (CX), User Experience (UX), Marketing, Change Management, Project Management, Leadership Training, Robotic Process Automation Implementation (RPAi) and Learning Management system (LMS) implementation with e-learning content. Sarah brings a great wealth of experience and exposure from working in three African markets namely South Africa, Zambia and Botswana.