Sarah
Perkins
CPO at Product Place Labs
"The AI Product Playbook: Developing Product Leaders that Design Customer-Centric Solutions with AI first Mindset for Impact""
"The AI Product Playbook: Developing Product Leaders that Design Customer-Centric Solutions with AI first Mindset for Impact""
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Session: The AI Product Playbook: Developing Product Leaders that Design Customer-Centric Solutions with AI first Mindset for Impact"
In this dynamic and hands-on workshop, you’ll learn how to combine the art of customer-centric product design with the essential skills of a modern AI Product Manager. Discover how to deeply understand your customers through empathy-driven techniques like user research, journey mapping, and prototyping, while also sharpening your core AI PM skills in roadmapping, storytelling, prototyping, prompting, and decision-making leveraging AI tools.This session will equip you with actionable tools, templates, and frameworks to seamlessly integrate customer insights into every stage of your product development process. You’ll leave with a custom playbook and collaborative templates that you can immediately implement with your cross-functional teams to drive alignment, innovation, and product success.
Key Takeaways
- Customer Empathy in Action: - Learn how to conduct effective user research and create customer journey maps to uncover pain points and opportunities leveraging AI - Use prototyping to validate ideas and ensure your product solves real customer
- Practical Playbook and Templates: - Receive a ready-to-use playbook with step-by-step guidance for implementing customer-centric practices. - Access customizable templates and cross-functional collaboration.
- Hands-on experience with frameworks for research, roadmapping, and storytelling.
Bio
Sarah Perkins is a visionary Product & Technology Executive, Founder of Product Place Labs, and sought-after speaker with 15+ years driving digital transformation across Fortune 500 companies including EY, Gusto, Oracle, HP, and Dell. As a dynamic workshop facilitator and keynote speaker, Sarah empowers leaders to future-proof their products through AI-powered innovation and strategic frameworks that align technology, people, and strategy.Former CPO at Gusto and Global AI Product Leader at EY, Sarah specializes in scaling AI solutions from 0→1 and building high-performing global teams. Her engaging presentations transform how audiences think about product strategy, AI ethics, and digital transformation. A Lean Six Sigma Black Belt and Smith College graduate, Sarah delivers actionable insights through empathy-driven leadership principles that drive real P&L impact and sustainable growth.
