Session: Embedding AI Across Products and Teams: A Journey to Becoming an AI-Native Org
Despite the rapid advancements in generative AI, many enterprises struggle to scale AI initiatives beyond the proof-of-concept phase. At OpenTable, we turned this challenge into an opportunity to embed AI strategically across our products and teams while staying true to product development best practices.
In this session, we will share our transformation journey from both an IT and business perspective—offering a holistic view of how AI adoption requires alignment across technology, strategy, and operations to succeed at scale.
AI-First Product Strategy: How we built AI-powered solutions like automated review responses and SEO-optimized content generation, ensuring cost efficiency and performance while reducing reliance on external APIs.
AI-Enabled Workforce: Overcoming skepticism and fostering AI adoption within teams to create a culture where AI enhances human potential rather than replacing it.
Scaling AI Operations: Establishing repeatable, scalable processes for AI deployment, model training, security, compliance, and continuous monitoring to ensure long-term success.
Agility in AI Adoption: Applying Agile methodologies to balance confidence in delivery with leadership expectations while navigating uncertainty in AI development.
This session will provide actionable insights for organizations looking to leverage AI responsibly, drive human-AI collaboration, and establish AI as a core pillar of transformation.
This will be an interactive session, blending storytelling, real-world examples, and audience engagement. Attendees will gain actionable insights through case studies and practical takeaways that they can implement immediately within their organizations.
Bio
Shayani is the SVP of Product Management and Design at OpenTable, a global leader in restaurant technology. Prior to OpenTable, Shayani was a product management leader at Meta and SurveyMonkey - leading global teams across consumer and enterprise product portfolios. Shayani has an MBA from Stanford University, an MS in Aeronautics & Astronautics Engineering from Purdue University and a dual degree in Electrical and Computer Engineering from Drexel University.
Manisha is a seasoned technology leader with 16+ years of experience delivering large-scale, multi-tiered enterprise applications across industries including banking, telecom, retail, and automotive. Over the past six years, has led as a Project Manager, Scrum Master, and Delivery Lead, driving high-performing teams and delivering measurable business value. Known for strong communication, client relationship management, and transforming ideas into impactful products. Experienced in building teams from the ground up, optimizing processes and tools, and ensuring successful project execution through effective planning, tracking, and collaboration.