Session: Building a Fintech Operating Model: Lessons from the Trenches — A Playbook for Growth and Innovation
What does it take to build an operating model that not only keeps up with rapidly evolving Fintech technology but also drives sustainable growth and adoption? In this 20-minute session, I’ll share real-world lessons from the trenches where technology met transformation—and success followed.
We’ll explore:
• Financial Impact: How we increased payment efficiency by up to 30%, reduced operational costs by 25%, and boosted customer engagement by 40% through thoughtful process redesign.
• Process Innovation: Practical frameworks for streamlining workflows to handle multi-million-dollar transaction volumes with fewer errors and greater agility.
• Winning Buy-In: How we turned skeptics into champions by securing both employee and consumer endorsements, boosting adoption rates by 20%.
• Tech Meets People: Strategies for balancing cutting-edge innovation with operational stability while keeping teams engaged and motivated.
This won’t be a dry corporate case study. Expect live polling, real stories, and actionable insights you can implement tomorrow. Whether you’re leading a Fintech transformation or simply curious about making big moves with measurable impact, this talk will give you the playbook to thrive.
Bio
Sheetal Rishi is a dynamic technology leader passionate about constant learning and driving transformation at scale. With extensive experience leading complex, global enterprise initiatives, she specializes in integrating emerging technologies to build future-ready operating models. Sheetal’s approach focuses on blending strategy, innovation, and cross-functional collaboration to deliver impactful business outcomes and lasting change.