Shruthi
Murthy
EVP of Engineering at Modern Treasury
"Payment Systems are Hard but Don’t Have to Be. Build a Resilient Payment System and Team"
"Payment Systems are Hard but Don’t Have to Be. Build a Resilient Payment System and Team"
24 - 12:30 PM EDT/New York (See in local time)
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05/24/2025 12:30 PM
05/24/2025 01:10 PM
America/New_York
#WTGC2025
"Payment Systems are Hard but Don’t Have to Be. Build a Resilient Payment System and Team"
#WTGC2025
"Payment Systems are Hard but Don’t Have to Be. Build a Resilient Payment System and Team"
https://www.womentech.net/ringcentral
https://www.womentech.net/ringcentral
"Payment Systems are Hard but Don’t Have to Be. Build a Resilient Payment System and Team"
"Payment Systems are Hard but Don’t Have to Be. Build a Resilient Payment System and Team"
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Session: Payment Systems are Hard but Don’t Have to Be. Build a Resilient Payment System and Team
Why are payment systems hard? Financial systems for money movement have existed for hundreds of years. Yet building a reliable payments system is complex, and companies large and small experience many pain points in doing so. In this talk, we will dig into the complexity, expose the challenges, and present methods to build resilient payment systems and teams. We will also address technologies being used to modernize payment operations, especially in business-to-business payments, which largely happen via bank transfers. We will focus on the complexity of building APIs for bank transfers as the infrastructure for money movement over bank rails is more nascent than the infrastructure for consumer e-commerce payments systems (i.e. card payment infrastructure). And we will provide solutions to help teams get payment operations quickly up and running so they can concentrate instead on growing their businesses and not on payment operations.Key Takeaways
- How payment systems work
- Why they are complex
- Tools to enable smoother, less complex, more accurate, less manual payment operations
- How do we build a resilient payments system?
- How do we build a resilient payments team?
Bio
Shruthi Murthy is Head of Engineering at Modern Treasury, which is at the forefront of modernizing business-initiated payments. Prior to Modern Treasury, Shruthi was an early engineer at WhatsApp, and witnessed it grow, through many points of scale, to become one of the largest consumer apps in the world. Her last role at WhatsApp was to lead the Payments Engineering team. Building the Payments product from the ground up, she came to understand how critical payment operations are for consumers and businesses and the complexity in moving money. Prior to WhatsApp, Shruthi has held various engineering roles at Zynga, Google, AMD and HP.