Session: Co-Pilot or Cautionary Tale? Navigating AI in Product Strategy"
Artificial Intelligence is rapidly reshaping product strategy, development, and management, putting it as a central focus of nowadays business strategies. From ideation and prototyping to development, testing, and customer engagement, AI promises speed and efficiency—but it also raises questions about overreliance, job displacement, and ethical guardrails. Market trends and the pressure from the investors accelerates the adoption of AI, creating more cross-functional complexity and thus the need for governance.
This panel brings together three distinct perspectives:
Optimistic adoption: AI as a co-pilot for product managers, developers, designers, and business teams, enabling smarter, faster, and user-centric outcomes.
Pragmatic realism: The evolving role of the “full-stack product manager,” where AI tools can bridge gaps across strategy, data, design, and delivery.
Critical perspective: Risks of AI overreach, ethical blind spots, and the organizational tendency to expect “one person to do five jobs” with AI, raising concerns of sustainability, governance, and human well-being.
Together, the panelists will explore how organizations can balance innovation with responsibility, ensuring AI becomes an enabler of human-AI collaboration rather than a replacement for critical human skills such as leadership, empathy, and strategic thinking.
More Details:
Section 1: The Promise of AI as a Co-Pilot
In the world of product strategy, AI offers us the equivalent of a highly skilled co-pilot. Imagine the potential for streamlining workflows, automating decision-making, and personalizing customer experiences at a scale that was once unimaginable. AI doesn’t tire, doesn’t need breaks, and can analyze data at a speed that far outpaces us.
Think about how AI can:
Predict trends before they fully emerge, giving product teams the upper hand.
Analyze vast amounts of data in real-time, helping us understand our users and their needs with pinpoint precision.
Automate mundane tasks, allowing us to focus on creativity and big-picture thinking.
In a sense, AI has the potential to be a force multiplier, amplifying our skills and capacity for innovation. When used wisely, it helps us make better decisions, faster.
But with great power comes… well, you know the rest.
Section 2: The Cautionary Tale
While AI is a tremendous tool, its role in product strategy is not without risks. Just as a co-pilot can guide you to new horizons, they can also misjudge a situation, relying too heavily on faulty data or making decisions based on an incomplete picture. In product strategy, there are several lessons we can learn from past mistakes.
Bias in AI: We’ve seen countless cases where AI systems, trained on biased data, have perpetuated inequality. For example, an AI tool used for hiring decisions might inadvertently favor candidates from a specific demographic, simply because that's the pattern it learned from historical data.
Over-Reliance on Automation: It’s tempting to automate as much as possible, but AI still lacks human intuition, especially in nuanced, high-stakes situations. A product strategy based entirely on AI could miss the human touch that drives successful products — things like empathy, intuition, and understanding of complex, shifting markets.
Data Privacy and Security: In the rush to innovate, it’s easy to overlook the ethical responsibility of handling user data. The growing concern around AI and data privacy is real — as product leaders, we need to ensure that our AI systems are transparent and safeguard user trust.
In this sense, AI can quickly become a cautionary tale — a tool that’s not used with care, can turn into a dangerous liability.
Section 3: Navigating the Balance
So, how do we navigate this dual-edged sword? How do we ensure that AI serves as our co-pilot and not as a cautionary tale?
Human in the Loop: Even the most sophisticated AI needs human oversight. We must ensure that product teams aren’t just handing over the reins but are actively involved in the decision-making process. AI should inform, not replace, human judgment.
Continuous Monitoring and Feedback: As we use AI to make decisions, we need to continuously monitor its outcomes and be ready to intervene. This means setting up systems to ensure we’re always learning from the AI’s performance and making adjustments as needed.
Ethical AI Design: We, as women in tech, have a unique opportunity to shape the future of AI. By promoting fairness, transparency, and inclusivity, we can ensure that AI systems benefit everyone and aren’t just reflective of the biases present in their training data.
Bio
Palak is an accomplished Product Manager with 17 years of experience across IT, Finance, Travel, Mapping, and Learning sectors. Evolving from Senior Developer, Sr. Technical Product Manager to a Data & AI Senior Product Manager, she excels in using data-driven insights, analytics, and user research to drive innovation and enhance employee experiences. Passionate about Generative and Agentic AI, Palak has lead global, cross-functional projects, delivering transformative outcomes through strong collaboration with leadership teams. Her expertise spans AI governance, MLOps, data management, and agile product delivery, with hands-on experience across modern AI tools.
Throughout her career, she has bridged legacy technologies and modern AI ecosystems, bringing strategic vision and executional excellence to every initiative.
Sowmya Sundararagavan specializes in driving product vision and growth for SaaS and AI products. As a customer-centric B2B SaaS, AI, and Cloud FinOps product leader, Sowmya is passionate about building innovative, scalable products. Her focus is on keeping the "human in the loop" while developing product roadmaps.
With over two decades of cross-industry experience, she currently leads the strategic vision and growth of Unified and Intelligent IT Management solutions. Her role as a product leader centers on aligning product initiatives with business objectives to drive product-led growth, enhance customer satisfaction, and deliver cutting-edge data intelligence. Sowmya works collaboratively to guide global revenue growth and expand market opportunities by building value-based applications. She is an AI thought leader, speaker and mentor who guides early stage start-ups through their product growth and journey.