Urmila
Patnaik
Director, Solution Readiness at McDonalds
"Key Insights from Rearchitecting McDonald’s Ordering Platform for 70+ Global Markets"
"Key Insights from Rearchitecting McDonald’s Ordering Platform for 70+ Global Markets"
Tue May 12 - 6:20 PM EDT/New York (See in local time)
Add to Calendar
05/12/2026 6:20 PM
05/12/2026 07:00 PM
America/New_York
#WTGC2026
"Key Insights from Rearchitecting McDonald’s Ordering Platform for 70+ Global Markets"
#WTGC2026
"Key Insights from Rearchitecting McDonald’s Ordering Platform for 70+ Global Markets"
https://www.womentech.net/ringcentral
https://www.womentech.net/ringcentral
"Key Insights from Rearchitecting McDonald’s Ordering Platform for 70+ Global Markets"
"Key Insights from Rearchitecting McDonald’s Ordering Platform for 70+ Global Markets"
Don’t miss out and join visionaries, innovators, and thought leaders from all over the world at the Women in Tech Global Conference.
Vote by Sharing
Unite 100 000 Women in Tech to Drive Change with Purpose and Impact.
Do you want to see this session? Help increase the sharing count and the session visibility. Sessions with +10 votes will be available to career ticket holders.
Please note that it might take some time until your share & vote is reflected.
Session: Key Insights from Rearchitecting McDonald’s Ordering Platform for 70+ Global Markets
This session explores the development journey of a unified digital ordering platform designed to serve multiple McDonald’s markets. It delves into the key factors that influenced architectural decisions and the invaluable lessons learned throughout the process.While architectural patterns like microservices, horizontal scaling, and standardization are cornerstones of modern system design, they come with trade-offs and context-specific complexities that are often underestimated during building the system.Drawing from real-world deployment experiences, the session distills critical insights into the challenges of building scalable, resilient systems in production environments. The core takeaway is that architectural choices must be assessed through a combination of objective performance data and a deep understanding of operational realities.
Key Takeaways
- Flexibility brings complexity , Flexibility should be introduced deliberately, with clear boundaries and observability in place.
- Horizontal vs Vertical scaling, know what fits where. Choose your model based on workload characteristics, cost-efficiency, and operational maturity
- A right document is the one with right content.Documentation is only useful if it’s accessible, structured, and relevant to the reader’s needs.
- Standardization is ineffective without some degree of localization.Allow teams to localize standards where needed, while maintaining shared principles.
- Rearchitecture has dimishing returns without right validation.Major architectural overhauls consume time and resources, but without clear validation, they may not deliver proportional value.
Bio
Urmila Patnaik is a Director of Technology for Solution Readiness at McDonald's lead markets. She began her career as a software engineer coding in Java and has since then embraced a variety of roles, including Agile Coach, Product Owner, and Engineering Manager. In her current role, she leads the deployment and launch of technology initiatives to McDonald's key global markets. Urmila is passionate about technical storytelling and thrives on exploring systems across a broad spectrum of technologies