Wanda
Roland
VP Sales Portfolio Leader EMEA at Capgemini
"Designing Trust: The Governance Gap That Will Make or Break Enterprise AI"
"Designing Trust: The Governance Gap That Will Make or Break Enterprise AI"
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Session: Designing Trust: The Governance Gap That Will Make or Break Enterprise AI
AI is rapidly reshaping hiring, customer engagement, and daily decision making, but most organizations still lack the governance needed to use it safely and effectively. The real threat is not AI itself. The real threat is the absence of clear rules, ownership, and safeguards. When AI learns from historic data, it can amplify bias, especially toward women. Without intentional leadership, these patterns scale faster than any human can correct.In this session Wanda Roland reveals the Governance Gap and introduces a practical, human centered approach for building trust into AI systems. This talk goes beyond theory. Attendees will learn how to create a simple AI acceptable use policy, establish meaningful ownership for every AI initiative, design human in the loop guardrails that protect judgment and fairness, and recognize where bias can quietly enter AI supported workflows.
Participants will walk away with a straightforward method to move AI from experimentation to responsible execution.
Key Takeaways
- Attendees will learn how to create a simple one page AI acceptable use policy that brings immediate clarity to what AI can and cannot be used for inside their organization
- They will understand how to identify and interrupt bias in AI supported workflows, especially where women and underrepresented groups are most at risk.
- They will be able to define the four essential ownership roles needed for responsible AI and understand how to assign them in their own teams.
- They will learn how to design human in the loop decision rules that ensure AI supports people rather than replacing judgment or reinforcing past patterns.
- They will walk away with a practical scenario based method for moving AI projects from experimentation to real execution with clear accountability and measurable outcomes.
Bio
Wanda Roland is a global transformation leader with experience across the United States, Japan, and EMEA. She specializes in front office modernization, AI governance, and enterprise strategy, guiding executive teams through complex change. Wanda holds credentials in AI governance and EU AI Act readiness and is dedicated to helping organizations design responsible, trustworthy AI systems that deliver business value while protecting people.