Senior Technical Solution Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Senior Technical Solution Manager

As a Senior Technical Solution Manager, you will play an important role in the development of service solutions in sales for German and international customers. You will lead a team of technical specialists and be responsible for all technical aspects of the solution offered.

Your tasks in detail:

As Senior Technical Solution Manager, you will actively lead the technical proposal team and bring together the various sub-projects into a consistent solution:

• Responsible for a team of architects and technical presales, for the overall technical solution, and for meeting the deadlines which are relevant for the offer submission
• Close cooperation with the sales unit responsible for the commercial aspects of the offer
• Understanding customer requirements, translating these requirements into Kyndryl's proposed solution, and presenting the technical solution to the customer
• Developing the technical solution strategy and creating a profitable solution that meets the customer's requirements
• Coordinating with internal and external stakeholders: technical negotiations with the relevant business units and external business partners involved
• Minimize business risk by performing actions to mitigate any issues identified as potential risks of the future implementation project
• Contribute to the management of the customer relationship during the technical proposal process
• Understanding customer needs, identifying the business potential for Kyndryl in the customer environment, and translating this into the planned Kyndryl solution
• Collaborate with the customer's management and technical staff to successfully sell Kyndryl's solution and match its benefits with the customer's needs

Who You Are

Job Qualifications

• Work experience of at least 7 years
• Existing Architect Level Certificates in the areas of Hyperscaler, Network, Digital Workplace, or Security
• Sound knowledge of market developments (competition, technology, industry trends)
• Project management skills and several years of proven experience in corresponding projects
• Practical experience in Transition and Transformation projects
• Sales and negotiation experience and skills, ability to work in a team, and agile working style
• Fluency in German and English language
• Required education Bachelor's degree; preferred education Master's degree

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.