Scrum Master

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. 

As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.

Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Minimum 7 years of relevant experience
• Coordinate sprints, retrospective meetings and daily stand-ups

• Coach team members in Agile frameworks

 • Facilitate internal communication and effective collaboration

 • Proactively detect (possible) impediments, and define solutions or mitigation actions together with the team

• Resolve conflicts and remove obstacles that occur

• Support and challenge Product Owners on roadmap, backlog, and increment planning, in relation to stakeholders’ deadlines

• Coordinate both internal and external communications proactively

 • Help teams implement changes effectively

• Ensure deliverables are up to quality standards at the end of each sprint

 • Guide development teams to higher scrum maturity

• Help build a productive environment where team members ‘own’ the product and enjoy working on it

• Keep track on issues & risks, schedules & dependencies

• Monitor, evaluate and provide financial status reports to higher management

• Actively contribute to continuous improvement of processes and procedures within and beyond the IT department

• Perform project management activities for e.g. shared services or rollout related initiatives Requirements:

• Bachelor or Master degree in Computer Science, Business or similar field

• At least two years of professional experience in a scrum master or project management position

• Excellent knowledge of Scrum techniques and artifacts (such as Definition of Done, user stories, automated testing, backlog refinement)

 Good knowledge of Agile frameworks, and specifically SAFe

• Problem-solving and conflict-resolution ability

• Outstanding organizational skills

• Scrum master certification

• Strong meeting facilitation and negotiation skills

 • Excellent analytic and interpersonal skills to influence and engage colleagues, along with a broad understanding of the businesses they support

• Ability to balance the big picture with meeting the day-to-day needs of the organization

• Ability to partner with both technical and non-technical peers and stakeholders, to interact with various levels of management, and to promote cross functional collaboration • Ability to be flexible and work accurately and outcome based, both independently and in a team environment, in a high pressure, multi-tasking environment with changing priorities

 • Willingness to travel

Soft Skills:

• Excellent verbal and written communication skills in English

• Experience in Customer facing projects

Good to have Skills:

• JIRA , agile , scrum , SAFE

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.