JOB DESCRIPTION

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.


Want to be a part of our team?

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.

Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.

Provides support to customers/users where the product is highly technical or sophisticated in nature.

Working at NTT

Skill:  

  • Work experience in Firewall, Load Balancer (SLB/GSLB)

  • Knowledge of common security issues including malware, viruses, ransomware, and host intrusion

  • Knowledge of network protocols

Qualification:  Graduate

Experience: 5+yrs (security Domain)

Certification: CCNP/ CISSP, CISM, or CISA

Responsibilities

  • Troubleshooting virus related incidents, respond and resolve virus outbreak incidents

  • Escalation and coordination with principles for problem resolution

  • Alerting and notifying the location IT about new viruses and its impact

  • Troubleshooting of incidents and issues related to firewall

  • Hardening of the firewalls as per MBSS (Minimum Baseline Security Standard)

  • Quarterly rule base review to identify unused rules, risky rules and closure of the gaps identified

  • Schedule and implement IPSEC VPN

  • Administration of the IPS & management servers

  • Administration, capacity, and upgrade of the WAF platform

  • Proactively checking for latest IPS signatures or service packs

  • Take backup of devices as per defined and agreed frequency

  • Trouble shoot and resolve backup failure cases

  • Participate in DR drill and provide necessary support

  • Firewall rule configurations

  • Firewall rule review

  • Track and maintain the policy deviations and exclusions in firewall policies.

  • Skill of Installation, Configuration, and administration of DHCP, DNS preferred

  • Configuration and change management of load balancer

  • Configuring NAT

Skills Summary

Cloud Security, Firewalls, Local Area Network (LAN), Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), TCP/IP Networking

What will make you a good fit for the role?

Remote Type:

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category



Join our growing global team and accelerate your career with us. Apply today.


A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.

  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.

  • Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.

  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize...

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