Network and Security Subject Matter Expert

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Architects are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget.

As an Infrastructure Architect, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation.

At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.

Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.

The Network SME will be a member  Network Operate squad. This person will be responsible for network operations and infrastructure services. As a part of the Network Team, your responsibilities will include day to day tickets and support, participation in on-call rotation, and documentation. Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance. Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. This environment includes, but is not limited to: Cisco routers, Cisco IOS switches, Cisco Nexus line, Load Balancers, Cisco ACI. Knowledge on Firewalls and other security devices/technologies will be added advantage.

• Client Facing Role.

• Act as technical Mentor for the team.
• Should be able to lead a team of L1/L2/L3
• Focused on Automations initiatives.
• Expert level knowledge in Implementing and managing Datacenter network.
• Expert level knowledge and Hands on in Cisco Nexus Products.
• Good understanding and handson on Fortigate and Checkpoint firewalls.
• Driving the hign severity issues
• Driving RCA .
• Should be able to access the datacenter network and security archiceture  for improvement.
• Should be able to participate in Archicetural discussiona nd drive solutions.
• Experience with design and implementation of large complex Cisco ACI - Application Centric Infrastructure node.
• In-depth knowledge of and experience with major network protocols and technologies including BGP, OSPF, MP-BGP EVPN, VXLAN and VPC.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Professional and Technical Expertise: 

• Minimum of 15+ years’ experience focused on Data Centre network support, configuration, and implementation.
• Minimum 10+ years of core switching and Routing.
• Networking and security architectural and engineering support experience across local, regional, and global domains.
• Ability to effectively execute multiple IT projects and deadlines with limited supervision.
• Excellent written and oral communication skills.
• Expertise with TCP/IP, networking, and DNS, SMTP, and HTTPS.
• Should be able to lead a team of L1/L2/L3.
• Expertise in driving High severity calls and drive RCA.
• Excellent understanding of datacentre network architecture and should participate in architecture level discussion with client.
• Under SLA and compliance.
• Expertise on working on datacentres with more than 700 network and security components.

Preferred Professional and Technical Expertise: 

• CCIE preferred.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.