NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Platform Operations Engineer is responsible of the management and internal platforms used by NTT CSD Engineering teams to provide service to all their customers. He/she is a multidisciplinary technical profile focused in engineering, development of products and services, deployment and operations tasks in the NTT CSD internal infrastructure. He/she delivers high quality services, following industry best practices, with embedded automation and security processes. He/she is in contact with leading technologies in a multinational and multicultural environment, working in interesting projects and providing support to other areas in the company. The main areas of knowledge that are required are:
- Systems and application administration
- Cloud and virtualization
- Scripting and automation
- Security
Working at NTT
Key Responsibilities
- Develop, maintain and enhance frameworks, tools, services and platforms that enable the company to build, deliver, operate and orchestrate infrastructure and applications.
- Creation and maintenance of technical product documentation.
- Day-to-day systems administration, management, design and deployment of core infrastructure and services.
- Automation of operations which introduce efficiencies in central services/servers administration.
- Provide expert advice to all support tiers, operations teams, product management, procurement, local sales and sales consultants.
- Sponsor improvement plans in tools and services.
Experience, Skills and Qualifications
Personal Skills:
- High resolution and troubleshooting ability
- Ability to transfer knowledge across technologies, excellent learning ability
- Good organization and prioritization skills
- Excellent communication skills and good team player
- Passion for lifelong learning and personal and professional development
- Ability to work under pressure and work in different projects at a time
- High sense of responsibility and ownership. Self-Direction and Self-Management skills
- Knowledge of ITIL and industry management processes
- Interest on methodology, tasks/activities coordination, as well as experience with Agile.
- DevOps and Automation culture, interest on optimizing and maximize efficiencies.
- Interest in security standards and best practices.
Technical Skills: Mandatory requirements:
- Expert in Windows OS
- Expert in some of the following MS products: Active Directory, SQL Server, Remote Desktop Services, or MS Cluster.
- Expert in Microsoft Azure (IaaS and PaaS)
- Experience with virtualization stack, mainly with Vmware products.
- Knowledge of TCP/IP, firewalls, DNS, HTTP, IP and routing.
- Experience with web and middleware applications and databases.
- Experience with HA and DR technologies.
- Experience with Powershell scripting.
- Experience with Infrastructure as Code.
- Experience with Monitoring tools and log/event management. Optional requirements
- Experience with other public cloud providers (AWS or Google Cloud)
- Experience with Linux and related technologies.
- Experience with automation tools like Ansible, SaltStack or Puppet.
- Experience with some security tools (vulnerability management, PAM, MFA)
- Experience with other scripting languages like Bash, Python or Perl.
- Experience on testing and delivery frameworks (CD/CI).
Previous Work Experience:
- Required six (6) or more years of experience with management of systems and infrastructure.
- Required Experience with enterprise environments and critical-mission platforms.
- Experience with telco, hosting providers or big corporations will be appreciated.
Education and Language skills:
- Required written and spoken English (fluent or native)
- BSc degree in Computer Science, Software Engineering, MIS or equivalent will be appreciated.
- Technical certifications in different technologies will be appreciated, specially in Microsoft related technologies.
Skills Summary
Communication, Customer Service, Knowledge Management, System Administration, Technical Problem-Solving, Ticket Management, Troubleshooting
What will make you a good fit for the role?
Remote Type:
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
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Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
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Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
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Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
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Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
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Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize...
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