Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a Senior ServiceNow CMDB Architect  you'll be responsible for designing cutting-edge software frameworks, systems, and products that will set the standard for the industry. You'll use your extensive technical knowledge to conceive system interfaces and business application prototypes, while also identifying and resolving any framework design weaknesses.

  • Design data models for CMDB including design of entity relationships, data flows and conceptual and logical data models, data dictionaries.

  • Report and analtize, particularly with respect to CMDB quality and process compliance.

  • Utilize knowledge in ServiceNow CMDB back-end database, Snow Mirror database configuration, and Snow Mirror data replication.

  • Build data models for ServiceNow CMDB Data Model.

  • Migrate ServiceNow CMDB data to external database.

  • Map ServiceNow Application fields to back-end databases.

  • Write page long complex SQL/Snowflake queries to join 20+ tables from CMDB/Snow Mirror database to create denormalized layer for reporting.

  • Data model Analytical and Reporting Layer for BI and big data environments.

You’ll use your technical expertise to provide technical leadership to the application development team, perform design and code reviews, and ensure that uniform enterprise-wide application design standards are maintained. You'll also collaborate with other stakeholders to ensure that the architecture is aligned with business requirements, making sure that the project meets its goals.

Your expertise in designing major aspects of the architecture of an application, including components such as user interface, middleware, and infrastructure, will be put to use as you create and maintain documentation surrounding the software architecture, application design processes, component integration, testing guidelines, and other key elements.

This role is only accepting candidate based out of the U.S. and does not offer sponsorship.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career – we have opportunities for that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Join us in revolutionizing the world of software design and take your career to the next level.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Skills and Experience

  • 5+ years ServiceNow CMDB experience.

  • Knowledge of industry best practices and trends for CMDB and configuration management.

  • Understanding of ServiceNow CMDB backend database Schema.

  • Understanding of the relationships in ServiceNow CMDB database.

  • Strong experience in building Snow Mirror database and building reports from it.

  • Strong data modelling experience.

  • Experience in migrating ServiceNow CMDB data to database.

  • Experience in querying and analyzing ServiceNow CMDB back end.

  • Strong SQL experience.

  • Reporting knowledge.

  • CMDB data cleaning and Operational knowledge.

  • Understanding of how CMDB is customized in an organization.

  • Should be well versed working in Agile methodology.

  • Good communication skills.

Preferred Skills and Experience

  • ER Diagram and data model validation

The compensation range for the position in the U.S. is $134,160to$254,880based on a full-time schedule.  Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations: 

California: $147,600 to $305,880 

Colorado: $134,160 to $254,880 

New York City: $161,040 to $305,880 

Washington: $147,600 to $280,320 

  

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.  Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
 

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Kyndryl is the world's largest provider of IT infrastructure services serving thousands of enterprise customers in more than 60 countries.  

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