Job Description

  • Provides technical support to company customers and field engineers who encounter problems.
  • Support process includes diagnosing, troubleshooting, providing workarounds for product bugs, and providing solutions for a wide range of complex issues covering: usage, methodology, product defects, interoperability, licensing, and installation.
  • Reports design, reliability and maintenance problems or bugs to R&D and product team
  • Provides support to customer/users where the product is highly technical or sophisticated in nature. 
  • May be required to deliver customer training and supervise labs at Synopsys or customer locations. 
  • Some content creation/review may also be required.
     

Job Requirement

  • Need 6+ year working experience on HW development area or verification domain
  • prototyping/emulation methodologies and technologies, who have demonstrated experience in the complete design validation cycle, driven to help customers achieve their SW validation goals.
  • Requires good communication skills, especially the ability to communicate technical information effectively and work closely with end users
  • Deep knowledge of EDA verification flow from Simulation, RTL synthesis, FPGA implementation, HW bring-up, scripting language, Unix/Linux development environment.
  • Deep Knowledge of implementing High Speed interface IP with the GTH and GTY transceivers.
  • Knowledge of key protocols “AMBA, MIPI, DDR, PCIe, USB” and their usage in SoC is plus.
  • Strong trouble-shooting and problem-solving skills and work flow experience is essential.
Is a Remote Job?
No

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